Compliance Associate

Upstart San Carlos , CA 94070

Posted 7 months ago

Our compliance team plays a critical role in mitigating risk and protecting Upstart's growth and success. Upstart maintains an industry leading compliance program and received the CFPB's only no-action letter on its use of alternative data in making lending and pricing decisions.

Upstart is seeking a candidate that is passionate about solving complex problems, researching interesting topics, and proactively collaborating with colleagues as a Compliance Associate. This role will have a major impact on the team because your efforts will help us improve processes and procedures and adjust our practices as we grow, products change, and regulations shift. In particular, you'll be instrumental in supporting our account servicing and customer onboarding teams.

Someone that will be successful in this role is familiar with consumer compliance regulations, solutions oriented, thrives on learning new things every day, and is obsessed with detail. If you share our passion for building innovative technology while ensuring consumer protection, this could be the role for you.

Here is more about what you'll be doing:

  • Monitor, digest, and summarize issue identified in telephone monitoring and file reviews;

  • Support the complaints program through work with operational colleagues, understanding regulatory complaints, preparing reporting, and drafting responses to audits as assigned;

  • Conduct queries of various systems, complete corresponding analysis, and communicate conclusions and/or recommendations;

  • Draft and disseminate professional correspondence with internal partners, department managers, and external auditors;

  • Other special projects as assigned.

Here is what we're looking for:

  • At least 2 years experience with lending compliance, and 5 years financial services experience;

  • Knowledge of some or all applicable regulations FCRA, TILA, FDCPA, ECOA, UDAAP, EFTA, BSA/AML, OFAC, GLBA;

  • Superior written and verbal communication with people of all backgrounds;

  • Well suited to, and excited by, a startup environment - Possess a self-starter mentality with the ability to work well under pressure, and to work independently. Have a strong sense of personal accountability, and attention to detail;

  • Spanish language proficiency is a plus;

  • Strong commitment to both personal and company ethics.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Manager/Sr Manager Quality Systems & Compliance

Iovance Biotherapeutics

Posted 4 weeks ago

VIEW JOBS 1/23/2020 12:00:00 AM 2020-04-22T00:00 Iovance seeks a highly motivated Manager/Sr Manager, Quality Systems & Compliance to help ensure the quality, safety, and compliance of the company's cell therapy products. The position will provide leadership and expertise in developing and managing GMP compliance. The Manager/Sr Manager will have strong expertise and substantial experience leading GMP-related compliance activities in a Pharmaceutical/Biotechnology environment. This critical position will be responsible for evaluating, and helping to ensure, GMP compliance in accordance with country regulations and guidelines, as well as the company's policies and procedures. S/he will work closely with all Iovance GMP functions, as well as GMP contract service providers. S/he will have the ability to plan and execute Quality-related GMP activities and be capable of ensuring preparedness for GMP components of Health Authority inspections. The Manager/Sr Manager, Quality Systems & Compliance will have ownership of several key Quality-related systems such as Audits, Supplier Management, Supplier Corrective Action, and Quality Agreements. Specific Responsibilities * Conduct external and internal audits per audit schedule * Manage Iovance's Supplier Program including, but not limited to, maintaining compliance, audit scheduling, conducting audits, report writing, audit response and CAPA follow up, and risk notification to management * Identify compliance gaps and lead focused teams to resolve compliance issues * Review and approve Supplier Corrective Action Requests, Product Complaints, and Quality Agreements * Manage the following compliance processes: Quality Agreements, Audits, Supplier Management, Supplier Corrective Action Requests, Product Complaints, Temperature Excursions, and others as needed * Participate in preparation activities related to regulatory agency inspections at company facilities, CMOs, and suppliers/vendors * Author or revise SOPs for continuous improvement of the company's QA compliance * Ensure effective and timely Quality support of commitments to corporate timelines, milestones and regulatory requirements * Establish and track quality metrics for applicable processes and present improvement opportunities Education and Qualifications * Travel ~25% of the time domestically and internationally for audits * A minimum of 10 years Biotechnology industry experience; cell and gene therapy experience preferred * Bachelor's degree in scientific discipline * Extensive knowledge and application of global GMP regulations including but not limited to 21 CFR Part 11, 210, 211, 600, 820; EudraLex Volume 4; ISO 9001, 13485; ICH, other guidance * In depth-GMP auditing is required. Experience in auditing biologics or autologous cell therapy products is preferred. * Experience with a wide range of contract service providers (e.g. contract manufacturing organizations, contract testing laboratories, distributors, packager/labelers, etc.) * Quality auditor certification is preferred * Strong professional communications skills, both verbal and written, for providing clear direction for the business and its vendors * Experience in preparing for and participating in regulatory inspections is preferred * Ability to meet deadlines and multi-task efficiently * Must be comfortable in a fast-paced environment with minimal direction and changing priorities * Experience identifying changes, driving improvements and streamlining processes required * Proficient with the Microsoft Office Suite, Word, Excel, PowerPoint and Project Iovance Biotherapeutics San Carlos CA

Compliance Associate