Compliance And Quality Improvement Manager (Cqi Manager)

Position Overview:

The Compliance and Quality Improvement Manager (CQI Manager) ensures that quality standards and procedures are met and aligned with contract, licensing and accreditation expectations. The CQI Manager should have knowledge of the child welfare system.

This is an in-person role.

Responsibilities:

• Assists with the development, implementation and coordination of an internal Performance & Quality Improvement (PQI) plan to ensure best practices and compliance with accreditation, licensing regulations, contractual requirements, and organizational policies and procedures.

• Oversees, reviews and approves the reporting of data and PQI outcomes for grants and contracts.

• · Defines and quantifies key performance indicators for the agency in each department/program.

• · Analyzes current processes, identifies opportunities, develops strategies, and implements improvements to processes and infrastructure to optimize tools and workflows.

• · Creates and publishes statistics regarding performance against set goals.

• · Orients new staff to departmental policies, procedures, and program expectations/requirements, and documents training.

• · Other duties as assigned.

Qualifications:

• · Bachelor's in Business, Public Administration or related Human Services field; Masters preferred.

• · Minimum one (1) year of Quality Assurance direct work experience and QA systems, regulations, guidelines, and associated standards.

• Knowledge of DCF and COA licensing requirements

• · Must possess excellent communication skills. Highly motivated and self-directed, capable of multi-tasking, and able to work with minimal supervision.

• · Valid Florida driver's license with clean driving record.

• · Any offer of employment is contingent on the completion of a Level 1 and Level 2 background check and drug screen to company standards.

Benefits Offered:

• 8 paid holidays

• Paid time off

• Sick and personal days

• Free-cost medical and dental insurance

• Life insurance

• 403 (b)

• 403 (b) matching

• Tuition reimbursement

• Dental insurance

• Vision insurance

• Referral program