It takes powerful technology to connect our brands and partners with an audience of 1 billion. Nearly half of Verizon Media employees are building the code and platforms that help us achieve that. Whether you're looking to write mobile app code, engineer the servers behind our massive ad tech stacks, or develop algorithms to help us process 4 trillion data points a day, what you do here will have a huge impact on our businessand the world. Want in? As Verizon's media unit, our brands like Yahoo, TechCrunch and HuffPost help people stay informed and entertained, communicate and transact, while creating new ways for advertisers and partners to connect. With technologies like XR, AI, machine-learning, and 5G, we're transforming media for tomorrow, too. We're creators and coders, dreamers and doers creating what's next in content, advertising and technology.
Verizon Media Business Continuity/Disaster Recovery, Change Management & Compliance teams are responsible for certifying products to be highly available under fail scenarios, coordinating infrastructure change activities and partnering with ISO/Internal Audit to drive remediation item resolution. The successful candidate will work closely with Verizon & Verizon Media Business Units including, but not limited to, Technology, Advertising, & Communications to accomplish this goal
Work with Verizon Internal Audit to understand and participate in the Internal Audit process
Partner with the GTS & ISO organizations to understand various security policies that impact the Internal Audit process
Partner with Technology Leadership to form plans of record for resolving Internal Audit findings pertaining to the Technology organization
Engage with Business Units and Service Engineering Teams to ensure Verizon Media has Business Continuity plans for Properties, Platforms and Corporate IT
Coordinate the development, maintenance and validation of BCP documentation
Set expectations with Business Units to address BCP test gaps
Driving substantial revisions and continuous iterations to the Change Management functions. This includes influencing process design and product development.
Reviewing and auditing planned Change Management Controls
Ensuring process compliance
Performing post change reviews
Developing managerial reports focused on change success and process exceptions
Identifying Continual Process Improvement items and developing plans to address
SOX & PCI audits
Communicate remediation plans with stakeholders across the Enterprise and coordinate activities.
Strong understanding of IT Service Management.
Demonstrated practical experience with implementing/managing IT Service Management functions such as Service Operations and Service Transition.
Strong understanding of current IT Security policies and procedures.
Strong understanding of internal audit processes.
Ability to apply technical direction with a broad knowledge of industry standards
Must be flexible to work evenings for planned scheduled testing with Business Units
Ability to manage multiple projects of varying size and complexity
Strong business acumen with an ability to visualize solutions with the overall business needs in mind.
Comfortable in a fast-paced, creative, innovative technology environment with a history of results!
Excellent problem solving and analytical skills combined with a strong business and public relations acumen.
Ability to thrive and consistently deliver in a fast-paced environment under tight deadlines.
Excellent organizational, program management, and client management skills
Management experience in the area of business process analysis and/or business process redesign (BPR) including technical operations and change management functions
Service Management implementation experience
Experience with SaaS based Service Management solutions such as ServiceNow
Experience with Change Control best practices
Fundamental understanding of ITIL & DevOps best practices
Knowledge of commonly used concepts, practices, and procedures related to Business Continuity/Disaster Recovery & Change Management
Demonstrated skills in Google Suite, Excel/MS Access, including fluency in creating macros, array formulas, pivot tables, and working knowledge of VBA/SQL
Verizon Media is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Verizon Media is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (https://www.verizonmedia.com/careers/contact-us.html) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.
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