At Mandarich Law Group, LLP, we are looking for great people to bring their passion and strong work ethic to the job. We are a creditors' rights law firm located in Downtown Chicago. You should expect to handle high volumes of tasks and have your performance measured to expecations.
To be considered for this position please complete the employment application with full job history and upload your resume.
This is a full-time, Salary exempt position.
Individual will work closely with the Director of Compliance and Training Manager to facilitate organization's compliance with consumer and collection laws, regulations and best practices.
Essential Job Functions:
Assisting the Director of compliance in developing, implementing and enforcing a detailed compliance program to ensure compliance with FDCPA/UDAAP/TCPA regulations as well as firm ad client specific policies.
Responding to client audit requests and assisting with remediation responses and implementation
Review and reporting of consumer complaints, disputes, and hardship claims
Monitoring for compliance with internal policies and procedures and regulatory requirements
Developing Desk Procedures and training materials
Minimum (2) two years of experience in compliance, quality assurance or audit role is required preferably in the financial services industry
Minimum: High School Diploma or equivalent required. Degree preferred but not required.
Superior attention to detail and organizational skills.
Experience in collections or financial industry preferred.
Working knowledge of Microsoft Office is required.
Other duties may be assigned.
Maintains professional appearance and neat work area.
Marginal Duties include the following. Other duties may be assigned.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
Ability to read and interpret documents such as safety rules, SOP Standard Operating Procedures and procedure manuals.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS - None
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting at a desk, using headphones, and computer equipment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstance change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments.
We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
As an equal opportunity employer, Mandarich Law Group LLP, will give your application full consideration without regard to your race, color, marital status, sex, sexual orientation, gender identity, transgender status, age, disability, national origin, ancestry, veteran status, religion, status with request to public assistance, or any other protected characteristic or status under applicable law.
We also comply with California law, which prohibits discrimination and harassment against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns and volunteers based on their actual or perceived: race, religion, religious creed (including religious dress and grooming practices) , color, national origin (including language use restrictions), ancestry, physical or mental disability (including HIV and AIDS), medical condition (cancer and genetic characteristics), genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, breastfeeding/lactation and related medical conditions), gender (including gender identity and expression, or transgender status), age (40 and over), sexual orientation, a request for FMLA/CFRA and/or pregnancy disability leave, Civil Air Patrol status, military and veteran status and any other consideration protected by federal, state or local law. Discrimination and harassment are also prohibited based on the applicants/employees association with individuals who are in a protected category, or because the applicant/employee sympathizes with, encourages or participates in groups organized for the protection or assertion of protected rights under state non-discrimination laws.
The Company will not discriminate or retaliate against an employee who requests a reasonable accommodation for a disability or religion, regardless of whether the request was granted.
For purposes of this policy, discrimination on the basis of "national origin" also includes discrimination against an individual because that person holds or presents the California driver's license issued to those who cannot document their lawful presence in the United States. An employee's or applicant for employment's immigration status will not be considered for any employment purpose except as necessary to comply with federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination and harassment by any employee, including supervisors and co-workers. All employees should be aware that sexual harassment can occur even where it is not motivated by sexual desire.
Mandarich Law Group