Compliance AML KYC Sr. Supervisor

Citigroup Inc. Florence , KY 41022

Posted 2 months ago

  • Primary Location: United States,Kentucky,Florence

  • Education: High School Diploma/GED

  • Job Function: Compliance and Control

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18061547


  • Supervise 15-25 CSSU staff to perform effectively to achieve business goals

  • Administer human resource related functions such as interviewing, hiring, performance management, salary actions, promotions, etc.

  • Execute all feedback, training, etc. in order to maximize departmental efforts

  • Translate regulatory policies for the team to understand and execute on

  • Review team's quality to ensure policy and procedures are followed

  • Must be able to motivate team to achieve optimum results in productivity, quality and performance

  • Must be able to develop staff and manage multiple priorities

  • Coordinate unit workflow to assure quality and timeliness of account processing

  • Provide leadership and guidance to approximately 20+ staff members to accomplish overall objectives by:

  • implementing/utilizing performance measures to provide feedback

  • managing against performance standards

  • understanding policy/regulations

  • communicating with customers daily at a supervisory level

  • Act as a role model

  • Other duties as required

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Propositionexplains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.


  • BA/BS degree or equivalent training/experience

  • Three plus years of related business experience including at least one-year supervisory experience

  • Proven leadership skills, leading groups or teams

  • Strong supervisory and basic management skills

  • Ability to link team objectives and business results

  • Experience with conflict resolution and problem solving

  • Strong ability to manage in an environment with frequent change

  • Proven ability to work and lead in an ambiguous environment or when procedures are not detailed/analytical thinker/leader

  • Ability to assist with projects or process enhancements

  • Strong written, verbal and analytical skills

  • Strong communication and interpersonal skills

  • Basic PC skills including word processing and spreadsheets (Word/Excel)

  • Experience in organizing and assigning daily work tasks

  • Basic understanding of Operational environment and company policies and procedures

  • Proven ability to coach and motivate staff

  • Demonstrated customer satisfaction skills

  • Experience interviewing, writing appraisals and corrective action documents

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Compliance AML KYC Sr. Supervisor

Citigroup Inc.