Complex Project Manager

Compensation Type

Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Overview

The Complex Project Manager is responsible for completing all assigned Capital Improvement projects within the specified schedules and budgets. He/she is also responsible for coordinating the safe and timely construction activities between Contractors for the Renaissance Hotel, Westin Hotel & Spa, Oyo Hotel & casino.

Responsibilities

• Assist in developing written scopes of work.

• Assist in the review of initial project drawings and documents for coordination of the various disciplines.

• Assist contractor and architect with clarifications during bid process.

• Assist in scheduling projects with contractors and hotel operations.

• Assist in budgeting and value engineering.

• Work with architects, designers, consultants and engineers.

• Work with contractor, hotel management and staff to maintain a positive guest perception during construction.

• Oversee contractors during construction to maintain quality workmanship, project schedules, safety and hotel requirements.

• Assist architect and operations in creating punch lists at project completion.

• Draft Purchase Orders and approve for pay out.

• Maintain comprehensive project files.

• Maintain daily logs of work performed.

• Draft memos to clarify, inform, request or document information.

• Coordinate shipping and receiving of goods to and from Capital Improvements Warehouse and job site.

• Maintain inventory of Capital Improvements Warehouse.

• Coordinate all Receiving and Damage Reports with purchasing agent.

• Price and order tools and materials for Capital Improvement Department.

• Monitor trash dumpster, schedule pick-ups and confirm pay outs.

Qualifications

Education & Experience:

• At least 1 years progressive experience in hotel construction, renovations, and FF&E installations, or related field; or a 4-year college degree and at least one year of related experience; or a 2-year college degree and 3 years of related experience.

• Previous personnel management required.

• Must be able to read and comprehend construction blueprints, project specifications, consultant reports from the various disciplines related to construction

Physical requirements:

• Long hours sometimes required.

• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

• Maintain a warm and friendly demeanor at all times.

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

• Must be able to multitask and prioritize departmental functions to meet deadlines.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

• Attend all hotel required meetings and trainings.

• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing nametags.

• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.