Complex Director, Housing & Residence Life

Job Description

30% Supervision

• Supervise graduate assistant staff members including their recruitment, selection, training, and development while guiding their supervision of undergraduate staff.

• Supervise undergraduate student staff, as needed, including their recruitment, selection, training, and development.

• Ensure staff understands and implements departmental and university mission/vision.

• Maintain regular staff and individual meetings with direct reports and complex team, including frequent formal and informal communication with staff regarding their responsibilities, personal well-being, and academic success.

• Support and recognize individual and group achievements.

25% Student Learning, Inclusion & Advocacy

• Develop communities by using Goleman's Model of Emotional Intelligence to implement a departmental residential curriculum focused on to critical thinking, understanding self & others, and well-being, with an emphasis on creating learning partnerships with residents.

• Foster an environment, educate, and train staff that promotes and supports inclusion and restorative practices.

• Promote positive interactions and decisions which affirm individual responsibility and demonstrate respect for others, personal boundaries, and university property.

• Actively engage in the evolution of the community climate, develop plans that foster inclusion and acceptance of students, and engage the community through dialogues and events to establish shared expectations and standards of living that uplift all students.

• Advise student groups (Hall Programming Boards or Hall Councils, All Scholarship Hall Council, etc.)

• Maintain relationships with university support services and oversee the referral of students to university resources.

25% Student Conduct, Support & Crisis Intervention

• Serve as a university student conduct hearing officer and primary case manager for complex/building conduct; ensure that graduate students adjudicate student conduct with a student learning approach.

• Oversee and manage the documentation and referrals from incidents involving students utilizing Maxient software.

• Follow up with and provide aftercare support to staff and students regarding their involvement in incidents.

• Intervene and make referrals as appropriate to individual and/or group concerns in a timely manner.

• Respond to bias-related incidents; support the department's commitment to creating safe and inclusive communities.

• Participate in rotating on-call duty coverage for assigned coverage area.

20% Administration & Building Management

• Work collaboratively with the central occupancy management staff to oversee and manage building occupancy and front desk functions, including indirect supervision of desk assistants.

• Oversee complex budgets for programming and student personnel, including purchasing and budgets reconciliation.

• Conduct facilities walkthroughs and report ongoing facilities and safety/security concerns.

• Facilitate all building opening and closing procedures.

• Support management and organization of summer operations for camps, conferences, and summer school including supervision of staff.

• Serve on departmental committees, including, but not limited to recruitment (full-time, graduate, and undergraduate); staff education (training); residential curriculum; policies and procedures; assessment and retention; and large-scale events.

• Serve as a representative of Housing & Residence Life, Student Affairs, and the university.

• Participate in professional development initiatives.

• Other related duties as assigned.

Required Qualifications

• Master's degree in higher education administration, student affairs or related field and conferred by date of appointment.

• At least one (1) year of experience in residence life administration or related field.

• Experience supervising staff.

Preferred Qualifications

• Experience with development and/or implementation of student learning initiatives including residential curriculum, learning communities, or teaching.

• Experience managing student conduct programs including hearing officer experience.

• Experience working with crisis response and management.

• Excellent written and verbal communication skills, as evidenced by application materials and interview process.

Position Requirements

On-site, essential employee. Monday- Friday, 8 am to 5pm with some evenings and weekends, on-call responsibilities