Complex Claims Director - Severity

At AIG, we are reimagining the way we help customers to manage risk.

Make your mark in Casualty Claims

Join us as a Complex Claims Director to play your part in that transformation.

You'll work with some of the best claims and underwriting minds in the industry, addressing challenging claims and sophisticated coverage issues. You'll help our businesses develop products to address today's rapidly evolving casualty risk environment. Grow your career at the forefront of Casualty insurance.

In Complex Casualty Claims, we strive to live AIG's corporate values: Take Ownership, Set the Standard, Win Together, Be an Ally, Do What's Right.

About the role

The Claims Complex Director will ensure high quality claims handling in the Casualty Specialty Claims Department. The role is responsible for making coverage determinations, investigating losses, conducting independent assessment as to the company exposure, and participating in developing and implementing cost effective litigation and action plans to move cases towards timely resolution. This position will focus on Construction Defect and Molestation claims. As an influencer at AIG, people come to you as a "go-to" source for help and support because of your deep knowledge and expertise. As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done. Because of your influence, whether direct or indirect, we can deliver powerful outcomes for our clients.

How you will create an impact

• Interpreting and applying primary and excess policy provisions according to the laws in all 50 states.

• Communicating with clarity all applicable coverage defenses to our insureds, mediators, and other parties.

• Managing outside counsel and review case documents. Directing defense counsel according to the rules and tools applicable to complex, multi-party litigation in all 50 states and document efforts and conclusions.

• Working with experts to evaluate large, casualty specialty claims and articulate repair alternatives and document efforts and conclusions.

• Establishing timely, appropriate reserves for both legal and indemnity exposures, including submission of Major Loss Reports, where required.

• Negotiating maximum contributions from other parties and carriers to effect timely and equitable settlements and document efforts and conclusions.

• Developing close working relationships with dedicated accounts to the mutual benefit of our customers and the company.

What you'll need to succeed

• 7+ years of complex claims experience

• Experience with litigation management strongly preferred

• Bachelor's degree required; JD preferred

• Experience with writing and presenting reports to senior management

• Excellent time management and organizational skills

Ready to take your career to the next level? We would love to hear from you.

Veterans encouraged to apply.

For positions based in Jersey City, NJ and Concord, CA the base salary range is $105,000-$122,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.