Complex Catering Sales Manager

Job Details

Job Location: Grand Pacific Hotel Services LP - Carlsbad, CA

Position Type: Full Time

Salary Range: $32.00 - $33.65 Hourly

Job Shift: 1st Shift

Description

Carlsbad is your gateway to California's most charming and unforgettable escape. From world class resorts to quaint hotels, soak up the coastal splendor that is uniquely Carlsbad. Our resorts are situated among a variety of exciting activities with easy access to some of San Diego's most popular attractions. Play a round or two of golf at the open and airy Crossings at Carlsbad, located within walking distance from our resorts.

Spend the afternoon at LEGOLAND California. Grab a coffee in Carlsbad Village before venturing to the vivid Carlsbad Flower Fields or taking a swim in the ocean at Carlsbad State Beach. Whether it's the San Diego Zoo and Safari Park or the Del Mar Racetrack you're interested in visiting, our resorts offer a convenient location where all the best attractions of our city are just a short drive away.

We are seeking a hospitality professional to round out our phenomenal sales team and represent our Marriott's Westin and Sheraton Carlsbad Resort & Spa. The ideal candidate is vibrant, positive, energetic, team-oriented and focused on achieving their personal sales goals and every aspect of the client experience for the position of Complex Catering Sales Manager.

A strong candidate is an innovative problem solver who is detail-oriented, competitive and result-focused. We hope to hire an energetic individual with a hospitality mindset that sees the challenge to manage, coordinate and record (of "book") the catering activity of the hotel, including developing new accounts, maintaining existing accounts and implementing catering and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction.

ESSENTIAL FUNCTIONS

• Meets with and maintains rapport with individuals and contacts in order to produce Food & Beverage Sales.

• Solicits business in specific market segments as directed by the Director of Sales and Catering.

• Schedules conventions and business group activities at the hotel.

• Maintains liaison with other hotel - level departments to facilitate services agreed upon by the catering office and prospective clients.

• Maintains good rapport with area community and other local civic groups and companies.

• Develops and maintains files to include: chronological account files as directed, preparation of scheduled bookings, dissemination of event information to all appropriate departments, and record event information for catering system control purposes.

• Develops, implements, and assists with catering, sales and marketing strategies, including development of relevant action plans.

• Assist with clerical work of the department; including customer correspondence, function sheets, event schedules, reports and special projects.

• Performs special projects and assignments as directed.

• Interface daily with kitchen and banquet departments regarding specific client needs.

• All other duties as assigned by a manager or supervisor.

Qualifications

QUALIFICATIONS

• Education: High school or equivalent education required. Bachelor's Degree preferred.

• 1+ year Catering and/or Wedding Sales experience required.

• Experience at properties of similar size and quality is preferred.

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities.

Physical Demands

• Most work tasks are performed indoors. Temperature is moderate and controlled by resort environmental systems.

• Must be able to sit at a desk for up to 6 hours per day. Walking and standing are required the rest of the working day. This may include traveling to and from meetings and air travel. Length of time of these tasks may vary from day to day and task to task.

• Must be able to walk up to a quarter of a mile to access the other property. Must be able to exert well-paced ability to reach other departments and locations of the resort on a timely basis.

• Must be able to lift up to 15 lbs. occasionally.

• Requires grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual acuity.

• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.

• Ability to perceive the nature of sound with or without a correction. Ability to receive detailed information through oral communication and make fine discriminations in sound.

• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with the rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Attendance:

Regular attendance in conformance with the standards, which may be established by Westin/Sheraton Carlsbad

Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Ownership:

This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Sheraton Carlsbad Resort & Spa's owner or operator.