Complex Care Navigator (Rn)

Complex Care Navigator (Registered Nurse)

Cleveland, OH, US

Akron, OH, US

This is a full-time position covering Northeast Ohio Monday-Friday with hours of 8:00am-5:00pm.

Pure Healthcare is looking for a creative and experienced Registered Nurse to join our team as a Complex Care Navigator. You will work alongside other members of the Pure Healthcare and Tuesday Health clinical teams, providing a multi-disciplinary approach to care for our members with serious illness and ensuring the delivery of high-quality supportive care services to our patients and their families. The Pure Healthcare RN will conduct home visits and work remotely on occasion.

As a Complex Care Navigator, you will:

• Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline

• Interpret responses to assessments and screening tools and support prioritization of need based on responses

• Be accountable for care plan development within the multidisciplinary care team

• Lead in internal and joint rounds to ensure the member experience is optimal and coordinated

• Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience

• Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction

• Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness

To be successful in this role, you will need:

• Active and unrestricted Registered Nurse license in the State of Ohio without any board action

• Experience in clinical/medical setting preferred

• Experience in a multi- disciplinary care model working across network providers, health plan care management support, and employed clinicians

• Strong communication and organization skills

• Ability to multitask and work under pressure without sacrificing a positive member experience

• Ability to know when to escalate and potentially act professionally in an emergent situation

• Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves

• Strong written skills

• Ability to drive during daytime, nighttime, or inclement weather

• Valid driver's license with safe driving record

• State minimum automobile insurance coverage

• Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business

Benefits & Perks:

• Competitive Pay (we actually mean it!)

• Competitive Health, Dental, and Vision Insurance

• Short- & Long-Term Disability

• Life Insurance

• Pet Insurance

• 5% Match on 401K

• Tuition reimbursement

• Educational programs geared toward career advancement

• Scrubs provided for clinical positions

• Mileage reimbursement

• Volunteer Opportunities

As a member of our team, you will have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Pure Healthcare!

Pure Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Pure Healthcare is proud to be platinum-certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Pure Healthcare welcomes those in the LGBT community to join our team.