Companion Animal Leader (Department Manager)

Petco Memphis , TN 38103

Posted 3 months ago

If you're both an animal lover and a people person, a position in one of our stores might be a great fit. We're looking for people with a strong commitment to helping pets and their parents experience their very best lives together. When you join us, you'll be part of a great team, working together to achieve sales goals while doing work you truly love

Purpose Statement:

Accountable for driving sales and for the overall effective operations within the area of aquatics, reptile, bird and small companion animals. Position is responsible for the welfare of all live animals and merchandise within the department. Responsible for the achievement of the Companion Animal department's budgeted sales goals, gross margin, animal and merchandise shrink targets, managing inventory levels, supply cost, reported budgeted expense rates and budgeted contribution.

Key Accountabilities:

  • Ensure the health, proper handling and welfare of all animals are met according to P&Ps, including completion of hourly animal check list and wellness cards. Follow Vet Protocol for all sick animals.

  • Directly supervises the Aquatics Specialist(s), leads and coaches all store partners in providing great guest service and in performing their assigned tasks with the objective of achieving budgeted sales.

  • Ensure all supply back stock is worked daily and all other department back stock a minimum of 3x per week.

  • Responsible for proper ordering of live animals to maximize sales, margin and inventory. Analyze inventory management data for the department and make recommendations for improvement.

  • Ensure OSE standards are maintained in the department.

  • Provide training and coaching in GUEST and product knowledge to partners daily on the sales floor and on an ongoing basis. Ensure a friendly and courteous atmosphere by all partners in the department.

  • Achieve minimum presentation standards at all times in aquatics.

  • In partnership with the SL/GEL ensure proper scheduling is being maintained in the department to ensure in- stock goals and guest service during peak hours.

  • Partner with the Inventory Leader to ensure in-stock levels. Goals are achieved by reporting max changes or requested overrides are achieving I.M. grade.

  • Effectively organize and price all clearance merchandise for the department.

  • Assist the SL/GEL in planning out location changes needed to the grid and ad planner to maximize sales.

  • Communicate all situations and/or conditions to the SL/GEL that affect the store (e.g. guest complaints, item requests, inadequate inventory levels, etc.).

  • Ensure the proper handling and documentation for all Adoption Animals.

  • Ensure the completion of all Planograms, Cut Ins and Reworks.

  • Perform duties and assume responsibility as Leader on Duty (LOD) as needed.

  • Perform all special or other projects as assigned.

LOD Key Accountabilities:

  • Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store.

  • Ensure OSE standards are maintained throughout the store

  • Ensure that the store is opened and / or closed in accordance with established P&Ps

  • Provide training and coaching in GUEST and product knowledge to store partners.

  • In partnership with the Store Leader and/or Guest Experience Leader ensure proper store scheduling is being maintained to ensure guest service during peak hours.

  • Adhere to and promote established safety procedures.

  • Assist the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales.

Supervisory Responsibility:

Directly supervise all Aquatics partners. Provide guidance and training to partners. Complete performance evaluations for partners.

Work Environment:

The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.

Education and Experience:

A high school diploma or G.E.D. is required. Previous experience in retail setting as a department leader, team lead or sales partner. Successful completion of all 4 CAS certification. Experience supervising partners, or demonstrating an aptitude for training, motivation and sales technologies, analytical abilities as well as a professional appearance and demeanor.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Department Manager 12 Month Roster Msp Amended

Department Of The Treasury

Posted 5 days ago

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 * Duties HelpDuties Summary WHAT IS THE SMALL BUSINESS/SELF-EMPLOYED DIVISION? The Small Business/Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers. SB/SE taxpayers generally have higher incomes than most taxpayers, need to file twice as many tax forms, and generally need to rely more on paid tax preparers and the taxpayer education outreach activities of the IRS. Learn more about this agency Responsibilities WHAT DOES A DEPARTMENT MANAGER DO? As a Department Manager, generally a second level supervisor, you will be responsible for planning, organizing, directing, coordinating, controlling and evaluating the activities of subordinate organizations that will report to you. You will use your leadership skills, management techniques, methods, theories, principles, and labor employee relations concepts to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives within your organization. Generally, your organization will encompass a major metropolitan area, a State, or a small region of several States, depending on the taxpayer population and business services provided. .As a Department Manager you will: * Define business goals, develop work plans, and set short and long term priorities to be accomplished by subordinates. * Direct, coordinate, and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. * Evaluate program implementation and effectiveness. * Provide guidance, advice, counsel, or instruction to subordinates in resolving administrative and on technical problems. * Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank. * Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors. * Manage and resolve group grievances, employee complaints, and/or other issues elevated to the second level. * Make decisions and/or approve expenses on routine and/or non-routine, costly, or controversial requests and/or personnel related actions (e.g., selection, training, promotions). * Serve as a coach and/or mentor to subordinate managers and/or employees on an on-going basis, tailoring the emphasis based on the particular needs and background. * Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building, or improve business practices WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at http://www.jobs.irs.gov/ Travel Required Occasional travel - 1 to 5 days per month Supervisory status Yes Promotion Potential 02 * Job family (Series) 0340 Program Management * Requirements HelpRequirements Conditions of Employment * Refer to Other Information * Click "Print Preview" to review the entire announcement before applying. * User add: applicable information per Information Notice #18-09. * Must be a U.S. Citizen or National. * IRS Employees on Career or Career Conditional Appointments * Qualifications You must meet the following requirements by the closing date of this announcement. BASIC REQUIREMENTS (DEPARTMENT MANAGER): You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience must include: Experience applying management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight; Experience in compliance programs, work functions, and staff hour planning methods and techniques in order to initiate, plan, organize, direct and manage the functions and employees of the operation; Experience with work systems and processes which affect assigned functions and decisions concerning workflow, production, and quality; Experience in budget and fiscal methods used in establishing and maintaining an organization, (i.e. ability to maintain and manage financial resources); Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers; and Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-timework; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Education Department Of The Treasury Memphis TN

Companion Animal Leader (Department Manager)

Petco