Companion Animal Leader (Department Manager)

Petco Amarillo , TX 79105

Posted 3 months ago

If you're both an animal lover and a people person, a position in one of our stores might be a great fit. We're looking for people with a strong commitment to helping pets and their parents experience their very best lives together. When you join us, you'll be part of a great team, working together to achieve sales goals while doing work you truly love

Purpose Statement:

Accountable for driving sales and for the overall effective operations within the area of aquatics, reptile, bird and small companion animals. Position is responsible for the welfare of all live animals and merchandise within the department. Responsible for the achievement of the Companion Animal department's budgeted sales goals, gross margin, animal and merchandise shrink targets, managing inventory levels, supply cost, reported budgeted expense rates and budgeted contribution.

Key Accountabilities:

  • Ensure the health, proper handling and welfare of all animals are met according to P&Ps, including completion of hourly animal check list and wellness cards. Follow Vet Protocol for all sick animals.

  • Directly supervises the Aquatics Specialist(s), leads and coaches all store partners in providing great guest service and in performing their assigned tasks with the objective of achieving budgeted sales.

  • Ensure all supply back stock is worked daily and all other department back stock a minimum of 3x per week.

  • Responsible for proper ordering of live animals to maximize sales, margin and inventory. Analyze inventory management data for the department and make recommendations for improvement.

  • Ensure OSE standards are maintained in the department.

  • Provide training and coaching in GUEST and product knowledge to partners daily on the sales floor and on an ongoing basis. Ensure a friendly and courteous atmosphere by all partners in the department.

  • Achieve minimum presentation standards at all times in aquatics.

  • In partnership with the SL/GEL ensure proper scheduling is being maintained in the department to ensure in- stock goals and guest service during peak hours.

  • Partner with the Inventory Leader to ensure in-stock levels. Goals are achieved by reporting max changes or requested overrides are achieving I.M. grade.

  • Effectively organize and price all clearance merchandise for the department.

  • Assist the SL/GEL in planning out location changes needed to the grid and ad planner to maximize sales.

  • Communicate all situations and/or conditions to the SL/GEL that affect the store (e.g. guest complaints, item requests, inadequate inventory levels, etc.).

  • Ensure the proper handling and documentation for all Adoption Animals.

  • Ensure the completion of all Planograms, Cut Ins and Reworks.

  • Perform duties and assume responsibility as Leader on Duty (LOD) as needed.

  • Perform all special or other projects as assigned.

LOD Key Accountabilities:

  • Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store.

  • Ensure OSE standards are maintained throughout the store

  • Ensure that the store is opened and / or closed in accordance with established P&Ps

  • Provide training and coaching in GUEST and product knowledge to store partners.

  • In partnership with the Store Leader and/or Guest Experience Leader ensure proper store scheduling is being maintained to ensure guest service during peak hours.

  • Adhere to and promote established safety procedures.

  • Assist the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales.

Supervisory Responsibility:

Directly supervise all Aquatics partners. Provide guidance and training to partners. Complete performance evaluations for partners.

Work Environment:

The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.

Education and Experience:

A high school diploma or G.E.D. is required. Previous experience in retail setting as a department leader, team lead or sales partner. Successful completion of all 4 CAS certification. Experience supervising partners, or demonstrating an aptitude for training, motivation and sales technologies, analytical abilities as well as a professional appearance and demeanor.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Department Supervisor / Lead

Wal-Mart

Posted 4 days ago

VIEW JOBS 8/22/2019 12:00:00 AM 2019-11-20T00:00 Are you looking for a job that offers more responsibility, more pay, and more opportunity? As an hourly supervisor, you are responsible for an entire area of the store. Sales associates in your area will look to you for leadership, direction, training, and support. You are accountable for merchandise availability, department standards, and financial performance of your area. But you're not in it alone. You'll have the full support of your fellow department managers, assistant managers, and store manager. Plus, we offer additional specialized training through local Walmart Academies to teach you everything from leadership skills to running your department. Duties and Responsibilities * Ensure customer satisfaction by greeting and answering their questions * Tour your department to ensure it meets our customers' expectations * Work hand-in-hand with sales associates to get the job done * Prepare and plan for upcoming events that will impact your department * Ability to communicate, take direction at all levels, and turn it into action * Use basic math skills to maintain accurate inventory levels #storejobs Preferred Qualifications * Supervisory experience or experience in a retail environment preferred About Walmart At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? All the benefits you need for you and your family * Multiple health plan options * Vision & dental plans for you & dependents * Associate discounts in-store and online * Financial benefits including 401(k), stock purchase plans and more * Education assistance for Associate and dependents Frequently asked questions * On average, how long does it take to fill out an application? On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. * Can I change my application after submitting? No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. * How do you protect my personal information? Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. * What are the recommended Internet Browsers for applying for open roles? * Internet Explorer 8.0+ * Firefox 4.0+ * Safari 4.0+ * Chrome 12+ See All FAQs Recently viewed jobs Wal-Mart Amarillo TX

Companion Animal Leader (Department Manager)

Petco