Community Support Specialist - Assertive Community Treatment

Key Accountability

• Provides community-based/in-home behavioral health services for individuals experiencing serious mental illness that interferes with their ability to manage mental health symptoms and live independently.

• Provides transportation to client as clinically appropriate.

• Completes assessment and treatment plan with client.

• Request consultation, where indicated, in a diligent and timely manner.

• Provides on-call interventions for ACT clients, covering after business hours, overnights and weekends as assigned.

• Provides crisis assessment and intervention, completes safety plan with client, and follows up with client following crisis situation.

• Coordinates with Emergency Response Service and other crisis service teams when clinically appropriate.

• Provides individual and group ACT services to include, but not limited to, monitoring of daily living activities, assistance maintaining benefits and entitlements, assistance with employment and education, support to manage symptoms, medication observation as requested by physician, advocacy for client's rights and preferences, assistance accessing resources, family support, coordination of services and care.

• Maintains records in accordance with TrilliumPlace policies, as well as state and federal oversight agencies and accreditation agencies including Joint Commission, Medicaid, Medicaid Rehabilitation Option, Illinois Department of Public Health, and Commercial Insurances.

• Acts as a liaison and resource between the community and client needs; coordinates treatment goals with community agencies, primary care physicians, court system, and managed-care entities.

Key Accountability

• Participates in in-service and competency training.

• Participates in interdisciplinary team meetings.

• Prepares special reports as needed on activities, and work group activities.

• Meets clinical productivity standards.

• Meets compliance standards for all documentation and clinical charts.

Under the general supervision of the Supervisor, ACT will provide behavioral health assessment and treatment planning, case management, support, education, and consultation for individuals enrolled in the program. Will provide mobile crisis response and intervention to ACT clients. Function as an effective team member and represent the agency in a professional manner.