Community Services Specialist

WHY JOIN #TEAMRC

The Community Services Department is NOW HIRING part-time Community Services Specialists!

WE ARE EXPERIENCE MAKERS

CSD Experience Makers work to ensure our customers have positive and fun experiences. We put our customers at the center every day and try to be helpful in the most creative ways possible. We provide enriching and meaningful opportunities for the community to come together.

Experience Makers lead daily through the CSD values of Curiosity, Zeal, Integrity, Humility, Teamwork, and Inclusivity to drive positive and memorable interactions with the community.

ARE YOU AN EXPERIENCE MAKER?

WHAT YOU WILL BE DOING HERE AT TEAM RC

Are you someone who...

• Has a professional demeanor, are friendly, and have a positive attitude?
• Can effectively interact with the public, vendors, contractors, and City staff, in person or over the telephone, by providing a high-level of customer service?
• Is a proactive problem solver?
• Can multitask and work well under pressure?
• Can be flexible and work in an evolving environment?
• Is dependable and available nights and weekends?
• Can easily navigate Microsoft Office 365 and software?

Then Team RC is the place for you, and we invite you to apply for a fantastic opportunity to join our dynamic organization.

We currently have vacancies in the following divisions. The intent of this recruitment is to establish an eligibility list to fill Community Services Specialist vacancies.

Some division areas listed below may not be filled using this eligibility list. For additional information, please reach out to our Human Resources Department.

Event Services Specialist: Must have strong organizational skills, work ethic, maturity, and commitment to internal and external customer service excellence; the ability to prioritize multiple tasks and follow through promptly; ability to work individually and with a team. Duties include but are not limited to fielding public rental inquiries, generating quotes and rental permits, rental client management, facility tours, and weekday/weekend supervision of part-time staff.

Marketing Specialist: Seeking an organized, creative self-starter with special attention to detail.

Must have strong organizational skills, work ethic, maturity, and commitment to internal and external customer service excellence; the ability to prioritize multiple tasks and follow through in a timely manner; ability to work individually and with a team. Knowledge of the following computer applications is preferred but not required: Canva, Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop), Microsoft Office and Microsoft 365, and Publisher; computer fluency in PC. Experience with web editions and working with content management systems in order to manage the department's web pages is also desired.

Administrative Specialist: Looking for a proactive, professional, and team-oriented individual to provide clerical support to Victoria Gardens Cultural Center artistic, program, and technical staff.

Duties may include but are not limited to drafting correspondence, standard forms, charts, spreadsheets, and reports, as well as proofreading materials for correct grammar, spelling, and punctuation. Must have strong organizational skills and the ability to prioritize and multi-task projects from different individuals while following through in a timely manner. Proficiency in Microsoft Excel and Word is highly desired.

The City of Rancho Cucamonga seeks Community Services Specialists to serve the community up to 32 hours a week in the Event Services and Senior Services divisions. These part-time positions lead teams of other part-time staff members to plan and implement Community Service programs and events.

Most days will consist of administrative work to plan and prepare for programs. These positions will also support other part-time frontline staff who provide programs directly to the community. Specialists may oversee the daily tasks of part-time staff and volunteers, lifting/moving tables, chairs, and other equipment appropriate for various programs/events. These positions will also assist program coordinators with creating staff schedules, monitoring vendor contracts, and performing other duties as assigned that are explicitly related to the administration and oversight of programs and events.

For more information on this position, please visit the job description.

RECRUITMENT SCHEDULE:

This recruitment will be open until filled or until a sufficient number of applications have been received. Applications may be reviewed every two weeks.

Additional dates may be added at a later time.

All dates are subject to change at the discretion of the personnel officer

ARE YOU QUALIFIED

Education and/or Experience:

Must be at least 18 years of age, have an education equivalent to the completion of twelfth grade, and have a minimum of one year experience in the coordination of cultural or recreation programs or activities or any combination of training and experience that provides the desired knowledge and abilities.

Knowledge, Skills and Abilities:

Knowledge of the theories, principles, and practices and programs common to the field of recreation or cultural arts; methods for identifying community recreation needs. Ability to effectively work with people having varied socio-economic standings; prepare concise written and oral reports; promote recreation or cultural programs; supervise volunteers.

Special Requirements:

Possession of, or ability to obtain, an appropriate California driver's license and a satisfactory driving record.

First Aid and CPR certification required within 60 days of employment.

All positions will be required to complete a mandatory reporting training within 30 days of hire.

WHERE DO YOU GO FROM HERE

APPLICATION PROCESS

All applicants are required to apply online at www.cityofrc.us/rcjobs. This recruitment will be open until filled or until a sufficient number of applications have been received. Please see the above timeline for additional information.

Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification.

Resumes may be attached to the completed application form as supplemental information, and will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process.

Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process. All candidates will be notified of their application status by email throughout the recruitment process.

Candidates invited to compete in the examination process, who successfully pass the examination process, will be placed on an eligibility list. The candidate on the eligibility list who most closely meets the requirements of the City may be selected to receive a final offer. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position.

Successful candidates shall be required to:

• Pass a reference check and background verification.
  
  References will not be contacted until a mutual interest has been established.

• Pass a post-offer pre-employment medical exam which includes a Tuberculosis (TB) Exam.

• Provide proof of a valid California driver's license and be insurable.

If hired, candidate will be required to complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America and furnish proof certifying legal authorization to work in the United States.

The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

In accordance, the City will provide the U.S. Citizenship and Immigration Services and, if necessary, the Department of Homeland Security and Social Security Administration, with information from each new employee's Form I-9 to confirm work authorization. For additional information regarding E-Verify, the Federal Government's online employment eligibility verification system, please visit www.uscis.gov.

Disclaimers

The City of Rancho Cucamonga is an Equal Employment Opportunity Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy that may preclude you from being hired if the City employs a relative.

The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources. For information on Employee Rights under the Family and Medical Leave Act, please click here (Download PDF reader). There is a no smoking policy in effect in all City Offices and vehicles.

Finally, please note that the provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Questions regarding this recruitment may be directe

No benefits

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Tell us about a recent challenge you experienced while working on a project. What resources did you use to solve the problem?

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Tell us about a time when you had multiple projects and priorities. What would you do if your supervisor emailed you requesting you to perform an additional task on a project right before a key deliverable is due? How would you respond?

Required Question

Agency City of Rancho Cucamonga

Address 10500 Civic Center Dr.

Rancho Cucamonga, California, 91730

Phone (909) 774-2418

Website http://www.cityofrc.us