Community Services Officer I

City Of Fresno, CA Fresno , CA 93707

Posted 4 months ago

Under close supervision, performs assignments which involve responsible public contact work in crime and burglary prevention and the delivery of non-emergency police services, providing non-sworn police services in crime prevention investigation and response, and assisting sworn peace officers in various non-sworn related duties. The incumbent will provide clerical and customer service support on a broad knowledge of police subjects.

Furthermore, incumbents provide a full range of office functions such as word processing, filing, record keeping, including preparation of police reports and must be able to demonstrate the ability to handle confidential information. This position requires incumbent to work any shift required including nights, weekends and holidays.

A Community Services Officer I may be promoted to Community Services Officer II ($3291-$3953) salary, after one year of experience and upon the recommendation of the appointing authority.

The current vacancy exists in the Police Department. Immediate and future vacancies will be filled from this eligible list for a period of six (6) months from the date the eligible list created, with the option of extending that period at the City's discretion. Should the competitive process be suspended for this recruitment, the eligibility list may be limited to three (3) months.

Pay,Benefits, & Work Schedule

Retirement: Fresno City Retirement System, one of the best funded public systems in the state.

Reciprocity with other public California systems. The City does not participate in Social Security. Vested in Retirement benefits after 5 years of service.

Health Insurance: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents.

Flexible Spending Account: IRS 125 Plan for health and dependent care expenses.

Deferred Compensation: Boost your retirement savings with The City's 457 plan.

Vacation Leave: Eight (8) hours per month, available after 6 months

Sick Leave: Eight (8) hours per month, available after 90 days

Holidays: Ten (10) City-observed annual holidays plus birthday and one (1) personal day.

Life Insurance: Benefit equal to annual salary; premium paid by The City.

Short Term Disability: Provided through California SDI program.

Bilingual Pay: $100.00 per month. This position may require bilingual abilities depending on community needs.

Additional information regarding the City of Fresno benefits is available at

The Requirements

Applicants must meet the following minimum qualifications on or before the posted filing deadline in order to qualify for the examination and does not ensure placement on the Eligible list.

One (1) year of work experience which involved a substantial amount of public contact. Examples of qualifying experience include that gained in a customer service or public service environment.

Possession of a valid California Driver's License is required at the time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record.

Must be at least 18 years of age on or before administration of the first step of the examination process.

Eligibles certified for consideration for this position will be required to successfully pass a Department interview and a Department of Justice fingerprint process prior to employment with the City of Fresno, and must also successfully complete a polygraph test and an extensive background investigation prior to appointment.

How To Apply


For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application.

ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application.

Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal.

Applications must be submitted by midnight on the filing deadline or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE.

Selection Process

The examination process may consist of the following:

WRITTEN EXAMINATION - 100%: The written examination is designed to test a candidate's knowledge of vocabulary, grammar, English usage, punctuation, reading comprehension, telephone procedures, safety, performing mathematical calculations and applying skills in judgment/interpersonal relations. The written exam is tentatively scheduled for the week of: July 22, 2019.

Candidates must achieve a passing score to qualify for the eligible list.

Veteran Preference Regulations

Qualified veterans who pass the examination may obtain five (5) additional points.

Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested.

Equal Opportunity Employer

The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination.

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Community Services Officer I

City Of Fresno, CA