Community Services Manager (20499727)

East Bay

Job Type

Full-Time

Close Date

5/24/2024 at 11:59pm

Salary

$11,266.00-$13,471.00 Monthly

Additional Questionnaires

Supplemental

About Union City

A Good Place to Live

The City of Union City, is a recipient of the 1999 All-America City award. Conveniently located in the East San Francisco Bay Area, in Southern Alameda County, Union City is known as the gateway to the Silicon Valley. Transected by major freeways, railways, and both the Dumbarton and San Mateo Bridges, the city is perfectly situated for easy access to San Francisco, Oakland, and San Jose airports and metropolitan attractions.

Union City's 73,452 population is enriched with a strong diversity of culture and wide ranging demographics. Adorned with award winning schools and easily accessible parklands and trails, and a city-owned and operated sports center, Union City hails as an ideal community for families. The city offers low interest home loans to those interested in residing in the community. Union City is chartered under a city council/city manager form of governance.

View all openings

Share

Please review the special instructions before applying for this job opportunity.

Apply for Job Interested

Location

34009 Alvarado-Niles Road Union City, 94587

Description

DEFINITION:

Under general supervision of the Community and Recreation Services Director, the Community Services Manager administers and manages the Youth and Family Services (YFS) and Homeless Programs of the Community and Recreation Services Department for the City of Union City. YFS services include support for youth violence intervention and prevention through mentoring, employment, outreach, case management, individual and family counseling, parent education, and crisis support. Homeless Programs provide direct case management services to unhoused individuals and families.

CLASS CHARACTERISITICS:

This is a single position management classification assigned overall management and coordination of service delivery for the Community Services including Youth & Family Services, Homelessness Programs and other community-based social services. The Community Services Manager is responsible for achieving defined fiscal and programmatic objectives including but not limited to identifying, preparing, and managing grant proposals, budget, and performance reports for federal, state, and local funding.

EXAMPLES OF DUTIES (illustrative only):

• Manages and implements a delivery system of social services to youth, families and individuals in crises and the unhoused including but not limited to: at-risk youth, dependent children, homelessness support, sustenance and nutrition support, victims of child/adult abuse, domestic violence, and those experiencing mental health and substance abuse.

• Develops, integrates and oversees new social services programs into division/department administrative structure.

• Writes effective and persuasive grant proposals to secure funding to support City projects, programs and activities.

• Prepares performance reports for federal, state and local funding, and program performance and other reports as required by the City.

• Ensures timely and accurate use and reporting of grant funds consistent with purpose(s) outlined by the funding source, and communication of proposed variances to use of funds as necessary.

• Manages, trains, motivates and evaluates a team of multi-disciplinary staff. Provides overall technical and management direction/coordination to personnel in assigned area of responsibility.

• Works collaboratively with public, private and non-profit organizations, community members and other stakeholders including County and State level regional bodies and taskforces to build partnerships and coalitions to increase the effectiveness and efficiency of programs and service delivery methods.

• Conducts presentations of programs and services provided to public, groups and other agencies.

• Serves as a departmental liaison with community social and mental health agencies, local law enforcement and criminal justice agencies, the faith community, community organizations and non-profit organizations, the school district, and others to adequately assess and represent community needs.

• Participates in department, city and community meetings as necessary.

• Conducts assessments to identify appropriate resources and provide referral services (secondary duty).

Job PDF:

20508 Community Services Manager (formerly YFS Manager).pdf

Ideal Candidate

QUALIFICATIONS:

Graduation from an accredited college with a Master's Degree in Social Work, Psychology, Human Development, Social Sciences, or a closely related field and five (5) years of experience with programs providing social/human services including two (2) years in a supervisor capacity and experience with grant proposals/management.

Experience with programs dealing with youth violence prevention, mental health, homelessness or other social services is highly desirable.

LICENSE AND CERTIFICATIONS:

Possession of a valid California Driver's License and have a satisfactory driving record.

Current license as a Marriage and Family Therapist (LMFT) or Clinical Social Workers (LCSW).

KNOWLEDGE AND ABILITIES:

Knowledge Of:

• Principles and techniques of crisis intervention and family therapy, which includes interviewing techniques and treatment modalities.

• Mental health and social service delivery, intake and screening procedures, models of interagency collaboration, including program development.

• Grant processes and practices, including new funding sources and medical billing.

• Programming principles of assigned community services functions that are related to youth and families and homelessness, including the functions and 3 organization of public assistance and social service providers and maintain effective working relationships with them.

• Evaluation and use of data to inform strategy building.

• Theories and principles of human development, particularly child and youth development.

• Familiarity with community resources and current trends in the areas of social services including youth violence prevention and intervention, mental health and counseling, and homelessness.

• Legal and ethical issues in mental health and social services work, including child abuse trends, treatment and reporting requirements.

• Computer applications related to the work.

Ability To:

• Coordinate a Citywide strategy involving multiple agencies and stakeholders to prevent and intervene with youth violence; provide case management and referrals for services and permanent housing to the homeless; and other social service needs that become a priority for the community.

• Provide case management and referrals for services and permanent housing to the homeless and other social service needs that become a priority for the community.

• Provide leadership and create a positive, team environment, including supervise, manage, and motivate a small, diverse group of program staff.

• Develop and maintain comprehensive grant management strategies including identifying fundable projects and funding sources; prepare grant applications, proposals and budgets.

• Analyze and produce statistical reports and maintain records as necessary.

• Plan, organize and manage service delivery of multiple social service programs.

• Communicate effectively both orally and in written form.

• Prepare clear, concise and competent reports, correspondence, written materials, and oral presentations.

• Develop creative and effective solutions to challenging problems and issues, including crisis intervention.

• Plan and schedule work assignments.

• Exercise sound judgement and political astuteness in complex situations.

• Recognize and apply City safety practices and procedures when interacting with individuals and groups.

• Perform crisis intervention dealing with problems within the community.

• Facilitate the development of effective and productive relationships with at risk and/or aggressive youth and their families with diverse racial, ethnic, cultural, and sexual orientation backgrounds.

• Work independently to make sound decisions and remain focused under stressful conditions.

• Work evenings, weekends and respond to emergency (crisis) call-outs as needed.

WORKING CONDITIONS, ADA AND OTHER REQUIREMENTS:

The City of Union City is an equal opportunity employer. The City of Union City will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities.

Benefits

Retirement: CalPERS enrollment in either 2%@60 (Classic Employees) or the new 2%@62 (New Employees) formula is dependent on the individual's eligibility. The City does not participate in Social Security therefore there are no Social Security tax deductions (except 1.45% Medicare).

Medical/Dental/Vision: The City provides the employee up to $2,000 per month toward medical, dental and vision premium.

Deferred Compensation Plan: The City contributes $100/mo. into a 401(a) tax-deferred plan on behalf of the employee. A 457b Deferred Comp Plan and a ROTH IRA are also available on a voluntary basis.

Leaves: Employees shall accrue 3.08 hours of vacation leave per pay period limited to two times their maximum annual accrual rate. The City will provide the employee with 70 hours of administrative leave annually (prorated based on hire date). Employees shall accrue 3.69 hours of sick leave per pay period without limit on accumulation.

Holidays: 12 holidays and 24 floating holiday hours.

Life Insurance: Premium is paid by the City. Life insurance and AD&D is equal to $100,000 coverage each. Additional voluntary supplemental life insurance is available.

Disability Insurance: Long-term and short-term disability insurance premium based on salary. Employee contribution required.

Special Instructions

APPLICATION PROCESS:

The selection process may consist of, but limited to one or more of the following components:

• Screening for Best Qualified

• Supplemental Questionnaire

• Written Exam

• Performance Exam

• Oral Interview

Resumes may not be accepted in lieu of a completed application.

Applicants who are invited to continue in the selection process will be notified by e-mail. Successful candidates' names will be placed on an employment eligibility list. The eligibility list will remain in effect for a minimum of one year from the date the list is established. Additional vacancies that occur for this classification may be hired from the list.

REASONABLE ACCOMMODATION:

The City of Union City provides reasonable accommodations for applicants with disabilities, upon request. Please contact the Human Resources Department (hr@unioncity.org) if you will need reasonable accommodation for any aspect of the selection process.

EQUAL OPPORTUNITY EMPLOYER:

The City of Union City is an Equal Opportunity Employer and values diversity at all levels of its workforce.