Community Service Officer (Park Ranger)

About the Position

THIS POSITION WILL BE ASSIGNED TO THE PARKS & RECREATION DEPARTMENT ONLY

THERE ARE BOTH FULL-TIME & PART-TIME POSITIONS AVAILABLE

The Community Service Officer is a non-sworn position under general supervision in a non-sworn capacity, performs duties in specific assigned areas related to law enforcement; performs related duties as required.

CLASS CHARACTERISTICSWhile distinctively uniformed as a non-sworn non-peace officer, performs duties in specific assigned area related to law enforcement not requiring the service of a sworn police officer.

SUPERVISION RECEIVED Works under the general supervision of the Police Sergeant, Field Supervisor or higher ranking position depending on assignment.

SUPERVISION EXERCISED Does not supervise.

Examples of Essential Functions

Essential functions may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Assists in response to non-hazardous police calls; interviews principals and witnesses; collects and preserves physical evidence; performs crime scene fingerprinting; records factual data; takes photographs and prepares written crime reports.

• Provides traffic control at traffic accident scenes, fires, defective traffic signaled intersections and other areas; takes minor traffic accident reports.

• Provides security patrol of park grounds and buildings; prevents or detects violations of laws and ordinances, such as vandalism; reports violations to police as necessary; clears parks at closing time.

• Patrols to enforce parking regulations; tags and handles storage procedures for abandoned vehicles.

• Performs residential inspections for yard sale permits and commercial inspections for current business licenses.

• Assists in crime prevention programs, such as family violence education; Community in Action and business support. May assist with Emergency Management and Crime Analysis.

• Assists with department and City Community events.

• Receives visitors at the police front desk, documents information received and prepares related crime reports, such as stolen property.

• When assigned as a Matron may be required to assist in searching, booking, transporting or releasing female prisoners under the direction of a Police Officer.

• May assist Police Officers in searching, booking, fingerprinting, monitoring, transporting or releasing prisoners; may assist in dispatch and jail duty.

Minimum & Desirable Qualifications

Training and Experience

Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary. A typical way of obtaining the knowledge and abilities would be graduation from high school. Possession of a California Class C driver's license, show proof of insurance and have a satisfactory driving record is required. English/Spanish bilingual skills highly desirable.

Knowledge, Skills, and Abilities

Knowledge of: basic office practices and procedures; basic computer software applications; effectivecustomer service techniques.

Ability to: read, interpret and follow departmental polices, rules and regulations; follow oral andwritten directions; operate telephone, teletype, police radio equipment and other office equipment;make accurate observations and record situations, facts and statements accurately; exercise soundjudgment; meet the public in situations requiring diplomacy and tact; communicate effectively bothorally and in writing; establish and maintain cooperative working relationships; be sensitive to the needs and concerns of ethnic and cultural groups in the City; and evaluate sensitive situations quicklyand initiate appropriate action to diffuse situations and resolve problems.

Skill in the operation of a variety of office equipment, including computer; ability to type 25 words per minute net.

Other Important Information

California Department of Motor Vehicle (DMV) Pull Notice System

An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of South Gate. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit and talk or hear and may stand for extended periods of time. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The noise level in the work environment is usually quiet in the office and moderately loud when outdoors. Incumbents are occasionally exposed to outside weather conditions, traffic, dust, gas, fumes and chemicals.

RECRUITMENT PROCESS:

Application Packets Must Include: A fully completed online employment application which:

• Covers at least the past 10 years of employment history (or longer if you have other relevant experience).

• Responses to the supplemental questionnaire. Must select if interested in full-time or part-time position.

• Must be specific in describing your qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.

Selection Process: All application materials received by the application deadline will be reviewed and evaluated. All information supplied by applicants is subject to verification.

• Application Review: The first phase will be a detailed review and appraisal of each candidate's application (individuals who require a reasonable accommodation to participate in any phase of the selection process must make such a request during the application process by notifying the Human Resources Office). This phase is for qualifying purposes only. There is no weight assigned to this phase. Those candidates who meet the minimum qualifications may be invited to the next phase that will consist of a written examination.

• Written Examination: If a written exam is given, a minimum of 70% must be obtained on the written exam in order to be eligible to continue to the next phase of the selection process which will consist of an oral appraisal interview.

• Oral Appraisal Interview: A minimum of 70% must be obtained to pass the oral appraisal interview.

• Employment Eligibility List: The Employment Eligibility List will be established after completion of the examination process. Current and future vacancies will be filled from this list. Lists typically last for 12 months, but may be extended or abolished in accordance with the City's Civil Service rules and regulations.

Pre-employment Process

• The City supports a Drug-Free Workplace.

• All potential employees are required to successfully complete a thorough background investigation, fingerprinting, and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening).

• New employees must complete a verification form designated by the United States Department of Homeland Security, Citizenship and Immigration Services, that certifies eligibility for employment in the United States of America.

Hiring of Relatives: Relatives of existing employees by blood or marriage will not be eligible for employment with the City if potential supervision, safety, security, or morale problems exist; or if potential conflicts of interest exist. Relatives include an employee's parents, children, spouse, brothers, sisters, in-laws, and step relationships.

The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

Equal Opportunity Employer

The City of South Gate is an Equal Opportunity Employer. In compliance with all applicable Federal and State laws, it does not discriminate on the basis of race, color, national origin, ancestry, marital status, age, religion, disability (mental or physical), medical condition, genetic characteristic or information, sex (including gender, gender identity, gender expression, or pregnancy), sexual orientation (including homosexuality, bisexuality, or heterosexuality), or military or veteran status in its employment actions, policies, procedures, or practices.

The City of South Gate

The City of South Gate is a busy urban community consisting of residential, commercial, and industrial development, spread over 7.41 square miles. It is currently ranked the 79th largest city in California with a population of approximately 97,000. Strategically located along the 710 freeway, the City is just 12 miles southeast of downtown Los Angeles.