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Community Service Officer A

Expired Job

City Of Eugene Eugene , OR 97401

Posted 2 months ago

General Statement of Duties

Performs paraprofessional public safety support duties involving non-criminal code enforcement, public assistance, and support to sworn police officers.

Work Schedule: Must be available to work varying shifts including holidays, weekends, and / or irregular hours.

ACCEPTING ON-LINE APPLICATIONS ONLY.

Application Deadline: 5 pm Friday, October 26, 2018, first review of applications will be October 12, 2018

This posting will be used to fill multiple vacancies and may also be used to establish a pool of applicants for future vacancies.

Examples of Duties Performed

  • Duties may include but are not limited to the following

Assists with responses to non-emergency calls for service and may handle routine calls independently such as arranging for towing vehicles, retrieving stolen property, providing assistance at routine accident scenes, performing traffic control and traffic hazard removal, and serving subpoenas and citations.

Serves as desk officer, taking routine police reports and providing information to the public; refers people to the appropriate criminal justice and / or social service agency; frequently deals with irate or difficult citizens.

Handles a variety of prevention issues, requests, and complaints; assesses situations and decides upon appropriate responses and / or recommended actions.

Represents the Eugene Police Department at a variety of community meetings and events; performs community outreach.

Performs research for, compiles, and writes a variety of crime prevention informational material such as brochures, leaflets, presentation materials, newsletters, and / or other resource materials.

Supports and respects diversity in the workplace.

Prepares, or assists with the preparation of, written reports on incidents that do not require a police officer response. These include, but are not limited to non-in-progress report calls (Burglary, Theft, Fraud, Missing Person, UUV, Evidence Processing) and investigations, along with non-criminal requests for assistance and parking complaints. Ensures inclusion and accuracy of all pertinent information.

Assists at major incident scenes by providing traffic direction and obtaining supplies, food, and / or other necessary items.

Serves as contact person to citizen inquiries and provides information on public safety regulations, policies, and procedures, as appropriate.

Performs other duties as required.

Qualifications

Ability to:

Interpret and apply program information in making work decisions or providing information.

Work in a team situation and assist sworn officers in a variety of incidents.

Respond quickly and calmly in emergency situations, being aware of limits of authority.

Operate various office equipment, computers, radio, hand tools, van and truck.

Perform basic clerical duties such as composing and typing correspondence and inspection / survey reports; file alphabetically and numerically.

Read maps.

Provide clear explanations of applicable policies and procedures.

Work outdoors in various weather situations including directing traffic for an entire shift (up to ten hours) at times in inclement weather.

Write clear, concise reports that reflect accurate reporting of information received; using appropriate grammar, spelling, and punctuation.

Assess a variety of situations, decide upon appropriate responses, and / or recommend actions.

Deal with hostile situations and environments using conflict resolution processes, conciliatory and crisis intervention techniques.

Read, understand, and interpret applicable laws, codes, and ordinances.

Communicate effectively and present ideas and information in a clear and concise manner to individuals and groups of varying sizes and backgrounds.

Work effectively and harmoniously with students, school staff, the public, the Police Department, the City organization, community groups, other agencies, and individuals from diverse backgrounds.

Work independently and make appropriate decisions regarding work methods and priorities.

Understand and follow verbal and written instructions.

Establish and maintain computerized and manual resource systems.

Lift up to 50 lbs.

Pass a police background check to qualify for access to computerized City and criminal justice files.

No felony convictions at any time

No Class A Misdemeanor convictions within the last 24 months.

Minimum Qualifications

Experience

One year of experience providing service to the public or providing assistance in a social service and/or criminal justice environment.

Education

High school diploma or GED.

License or Certificate

A valid Oregon driver's license or the ability to obtain by date of hire; must pass driving records check and, if hired, maintain a driving record that meets the City's standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license (with appropriate endorsements) within 30 days of becoming domiciled in the state (ORS 803.355).

Fluency in Spanish language is desirable; preference may be given to applicants with Spanish language skills.

Supplemental Information

In addition to the salary listed above, upon eligibility, the City will contribute the employee contribution of 6% and the employer contribution to a retirement program administered by the Oregon Public Employees' Retirement System (PERS).

Selection Process

Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes.

In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Due to the volume of applications received by the City, generally, only applicants selected for further consideration (testing, interviews) will be contacted. Anyone requesting information on a selection process may contact Human Resources at (541) 682-5061 or may check the status on the Employment Opportunities Website at www.eugene-or.gov/jobs by clicking "Check the Status

  • Recently Posted Jobs".

The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at 541-682-5061.

In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

The City of Eugene is committed to a work environment which values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent service to all members of our community.

As part of our commitment to diversity, the City continues to be an affirmative action/equal opportunity employer. Women, people with disabilities, and persons of color are strongly encouraged to apply.



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Community Service Officer A

Expired Job

City Of Eugene