Community Program Manager

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Closing Date:

05/13/2024

Type of Position:

Professional Staff - Project/Program Administration

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family

• Holiday, Vacation and Sick Leave

• Education discount for staff and dependents (undergraduate only)

• Retirement: Up to 10% matched contribution from UAMS

• Basic Life Insurance up to $50,000

• Career Training and Educational Opportunities

• Merchant Discounts

• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

CPH | HBHE Williams

Department's Website:

Summary of Job Duties:

The Southern Public Health and Criminal Justice Research Center (S-PAC) is seeking a full-time Community Program Manager. The Community Program Manager will work on S-PAC projects and help build a strong and sustainable coalition of regional stakeholders that work collectively to reduce health disparities in underresourced communities. The duties will include using best practices to develop health education materials and campaigns; working with community members to build infrastructure to support the elimination of health disparities; planning meetings to build collective action with stakeholders; working with stakeholders to develop and implement strategic plans; working to build capacity; building and maintaining partnerships via various communications channels and developing trainings. The Community Program Manager will also help research teams with the following activities including developing scientific presentations and manuscripts; entering and tracking data; conduct qualitative and quantitative data analysis; assist with process tracking implementation; maintain accurate records; assisting with the quality control and integrity of the data; conducting systematic searches on the Internet and via PubMed; and other duties as assigned. The Community Program Manager must be willing and available to travel and work with community partners. This is a grant funded position.

In this role the Community Program Manager will also administrate and coordinate community efforts related to a federally funded research study to promote health among vulnerable populations. The Community Program Manager will be responsible for participant recruitment and retention, engagement and coordination with community-based agencies, and community outreach. The Community Program Manager will develop standard operating procedures for these activities and operate in accordance with the goals and objectives set forth by the Principal Investigator and the funding agencies.

Qualifications:

• High school diploma/GED plus eight (8) years of related experience such as working with health education, social work, social services, health care systems, victims' services, mental health or substance use treatment programs or community-based programs/organizations or

• Bachelor's degree plus four (4) years of related experience such as working with health education, social work, social services, health care systems, victims' services, mental health or substance use treatment programs or community-based programs/organizations or

• Master's degree plus two (2) years of related experience such as working with health education, social work, social services, health care systems, victims' services, mental health or substance use treatment programs or community-based programs/organizations required.

• Valid driver's license and excellent driving record with reliable transportation and current automobile insurance.

Specific Experience:

• Must have previous experience of providing case management services to vulnerable populations in order to ensure the ability to build rapport and provide support to the program participants.

• Experience with facilitating collaborative partnerships, client assessment, treatment or action planning, conducting interviews, advising/counseling/mentoring clients, and participating in health promotion and health education activities.

• Intimate understanding of and experience working with the community served

• Minimum 2 years of research and management-related experience in a research setting to include the following: recruitment of study participants, knowledge of research data collection procedures, experience in study coordination, knowledge of Good Clinical Practices, HIPAA, and IRB regulations for human research, and supervisory experience. Proficient in Microsoft Office Word, Excel, Access, and PowerPoint.

Knowledge, Skills & Abilities:

• Ability to initiate and maintain positive working relationships with project staff and other organizations.

• Ability and willingness to provide emotional support, encouragement, and motivation to program participants.

• Possess advanced skills in research management and administration (noted above).

• Ability to work independently and interdependently.

• Excellent organizational and communication skills with the ability to interface at all levels including management internally and externally (encompasses verbal, written, interpersonal, and listening).

• Ability to collaborate at a professional level with national colleagues and executive leadership in confidence.

• Demonstrated record of planning and time management (timelines, schedules, task prioritization).

• Ability to multi-task various assignments and projects while meeting expectations and deadlines.

• Proactive and flexible; ability to adapt to changing priorities and problem solve.

• Direct supervision of staff (1 or more).

• Grant development experience.

• Mature judgment and demonstrated ability to deal with highly confidential information and act as a liaison between the Principal Investigator, co-investigators, staff, and external constituencies including study participants.

• Ability to understand and analyze complex human subject research issues and interpret regulatory guidelines.

• Demonstrated record of project management with a high level of success.

• Microsoft Word and Outlook.

• Excellent written and oral communication skills and ability to communicate with a wide variety of stakeholders.

• Willingness to learn and apply new skills,

• Commitment to excellence.

• Ability to work in a team and independently.

• Highly motivated, creative, critical thinking, resourceful, responsible, high level of integrity, collaborative and problem-solving skills.

Physical Requirements: Requires a high level of mobility in order to be able to provide outreach at various locations if needed.

Preferred Qualifications:

• Master's degree in a relevant field.

• Experience engaging communities with a high prevalence of poverty and/or chronic disease in Little Rock.

• Experience working with community-based organizations that provide mental and/or social services to individuals impacted by poverty and/or chronic disease.

• Experience with community health prevention programs

• Experience living or working in Little Rock, AR.

• Experience working with diverse groups of people.

• Experience working as part of a multi-disciplinary team, collaboratively practicing with health professionals, governmental, and/or community-based organizations.

• Experience using creative and interactive approaches to engaging and building rapport with clients/participants.

• Experience with case management, health research, health promotion and/or service referral and navigation.

Additional Information:

Responsibilities:

• Serve as a member of the Study Management Team. A strong focus on teamwork, knowledge of community-based social, behavioral health, medical and other services, and the relationship between structural racism and health are requirements of this position. Additional assistance with appointment scheduling is a requirement of the job. Specific training will be provided.

• Work directly with an interdisciplinary research team to perform daily research and administrative operations.

• Coordinate efforts across the project to document progress.

• Provide updates and status reports to the Principal Investigator (PI) and Director regularly.

• Establish and foster collaborative relationships with stakeholders and community partners interested in vulnerable communities.

• Promote and f

• acilitate research activities among investigators and establish new community collaborations.

• Attend routine study-related meetings to discuss progress and timeliness and to resolve issues.

• Facilitate access to community resources.

• Participate and assist in all research study activities.

• Provide peer support, empowerment, education, and case management services to study participants.

• Recruit and screen participants in the study.

• Document work with participants and community partners through appropriate record-keeping according to the approved study protocol.

• Create educational materials for community partners, study participants and coalition presentations.

• Coordinate and supervise follow-up on action items.

• Maintain open communication to assure the flow of appropriate information to relevant constituents, including project staff and community partners. Perform other tasks as necessary to meet project responsibilities.

• Work in collaboration with partners of the study and attend necessary ongoing training.

• Schedule and conduct follow-up contacts and assessments Serves as liaison between the professional staff and the community, including developing relationships with various stakeholders in the social service community.

• Provide oversight of the daily operations of the project, including the supervision of staff and coordination of all community-related activities.

• General oversight of program goals, products, and deliverables as it relates to participant retention and recruitment.

• Develop best practices for recruitment and tracking and adopt these practices to be implemented as part of the standard operating procedures.

• Develop and conduct regular meetings, trainings, and workshops for staff to successfully execute participant intervention components.

• Coordinate follow-up and monitoring of action items from meetings.

• Responsible for the oversight of all recruitment activities, including monitoring the fidelity of intervention delivery.

• Assists in gathering and evaluating data concerning the program.

• May perform incidental clerical duties such as keeping records, answering the telephone, arranging participant appointments, requesting medical records, etc.

• Provide regular oral and written progress reports to the Directors and team.

• Maintain participant confidentiality.

• May perform other duties as assigned.

Salary Information:

Salary commensurate with education and experience.

Required Documents to Apply:

Resume

Optional Documents:

Special Instructions to Applicants:

All applicants must upload a resume to be considered for the position.

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

No Background Check Required

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Hearing, Talking

Frequent Physical Activity:

Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Sitting, Walking

Occasional Physical Activity:

Kneeling, Reaching, Standing, Stooping

Benefits Eligible:

Yes