Job Description: Valley View Medical Center
This position is responsible for the execution, analysis, planning, control and evaluation of community related activities, referral sources and market event efforts; build strategic relationships within the community; conduct a variety of outreach activities; and assists in achieving the strategic plan and grow of the referral sources. Reports directly to Market Director
Coordinate Hospital communications across all channels to provide clear and consistent information;
Work directly with various community groups and referral sources to provide information and education about the Hospital and its services; as well as address their concerns in a timely manner
Assisting Market Director of Marketing and Communications plan community-wide events and meetings and represent the Hospital at these events and meetings. Ensure these events are aligned with the Hospital's mission and vision.
Help coordinate the Hospital's digital presence, specifically developing a strategy for online engagement, monitoring social media channels, posting notices and rider alerts specifically when service is impacted;
Respond to inquiries regarding services, quality and related issues;
Serve as the point of contact for internal communications efforts to Connect Services to Referral sources on relevant current issues;
Assist with the implementation of the physician services and marketing plan, including advertising, promotions, special events, market research, and communications with referral sources and the public at large;
Work with Market Director of Marketing and Communications to reach yearly goals;
Complies with all of safety rules, policies and procedures to maintain, support and promote a safe work environment;
Flexibility to accommodate a non-traditional work schedule that may include weekend and evening hours.
Other duties as assigned.
Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position. This position description does not restrict the right of management to assign or reassign duties and responsibilities with and without notice.
Degree / Licensure / Certification / Registration: B.A. or equivalent experience preferred, High School required
Experience Required: Minimum of (3) three years sales experience or equivalent marketing, community relations or related fields.
Special Skills & Qualifications:
Must have a through knowledge of the principles of effective communications and publicity, community relations, and organizational structure. Must have strong interpersonal, oral and written communication skills. Effective human relations skills are required for interfacing with team members, all levels of staff, physicians, patients, families and other contacts. Must possess the ability to effectively function in a stressful environment. Sales experience preferred. Must possess the ability to use the following equipment: Telephone / Overhead Paging System / Fax Machine / Calculator / Computer
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran