Community Outreach Assistant

Under the direction of the Community Food Manager, the assistant supports the operations of the Community Food Bank, Co-manages the Community Kitchen, coordinates food rescue pickups, manages our volunteer website and registration, coordinates volunteers and food donation drives, participates in community outreaches, and manages data input. The assistant will also coordinate with other staff on reporting inventory. Assistant will ensure consistent implementation of best practices, designs, and deducts comprehensive program evaluation of food programs, and recommends new programs and new program directions as needed to address underserved communities and populations.

Requirements

Community Food

• Support Community Food department staff as needed
• Answering incoming food bank calls and assisting with scheduling appointments
• Managing correspondence: handling emails, letters, and other forms of communication
• Attend monthly community meetings as needed
• Ensure Community Food vehicles are in working order and available for deliveries, pickups, and trips to recycling and landfill
• Coordinate, schedule, prepare, and possibly deliver excess food sharing with county programs, such as Pullman Schools Pantry, ATVP, and WSU Women’s Center
• Organize food donations from food drives conducted by churches, community groups, local farms, businesses, organizations, etc.
• Maintains safe, secure, and healthy work environment by following safety practices and policies

Data Entry

• Policy, Systems, and Environmental changes in the food bank, kitchen, and lobby
• Data entry and filing: Inputting information into CAP60 and Pantrysoft databases and maintaining organized filing systems.
• Coordinates with intake staff on reporting requirements and assist with monthly reports.
• Keep, manage, and track records of volunteers’ information and work
• Manage GivePulse volunteer program

Community Kitchen

• Coordinate food repack, procurement and oversee process
• Maintain repackaging supplies: ordering, stocking and organizing supplies as required
• Coordinate food safety and handling
• Ensure that the kitchen is clean and sanitized after each use
• Co-manage kitchen renters

Volunteer Management

• Source and recruit volunteers, collecting information on qualifications and skills
• Coordinate, manage, and train volunteers into gardening, kitchen repack, food bank, and other programming around CAC
• Assign volunteer responsibilities as appropriate
• Follow up, appreciate, evaluate, give feedback, and ensure volunteers are satisfied by creating a healthy working environment
• Work with CAC staff for volunteer placements

General Agency Responsibilities

• Present proposals, project and program information at community meetings
• Provide recommendations for improving CAC plans, policies, and operations
• Work with other CAC staff members on general agency related issues

MINIMUM QUALIFICATIONS

Knowledge of:

• The problems and needs of people with limited income

Skills and Qualifications:

• Familiarity with office software and equipment, including word processing, Canva, Excell, and email.
• Attention to detail: Ability to maintain accuracy and thoroughness in completing tasks
• Multitasking: Capability to handle multiple responsibilities simultaneously and adapt to changing priorities
• Problem-solving skills: Aptitude for identifying issues and finding solutions independently or with minimal supervision.
• Interpersonal skills: Ability to work well with others in a team-oriented environment and provide excellent customer service
• Communicate effectively with people from various social and economic backgrounds
• Maintain strict confidentiality procedures with sensitive information
• Read, comprehend and follow program procedures, regulations and specifications
• Ability to drive, have a valid driver’s license, and insurance
• Ability to stand for long periods of time, reach, lift and bending
• Ability to repeatedly lift a minimum of 50 lbs. and manipulate heavy objects

Work Environment:

• Willingness to work throughout Whitman County
• Occasional work occurs in varying temperatures, which may include heat and rain if assisting in the food bank or at an outreach event
• Hours of operation mainly occur Monday – Friday, however there may be a few exceptions if we have a community outreach event that occurs in the evening or weekend.

Education and Experience:

• Bachelor’s Degree from an accredited college or university with specialization in social work, human services, education or closely-related field; or high school diploma and four years’ experience
• Preferred but not required: two years of related experience in the field of human services preferably involving food security, nutrition education, or equivalent
• Preferred but not required: bilingual in Spanish

Benefits

FT- 40 hrs a week

Eligible for M/D/V coverage after 30 days

Generous Sick pay and PTO

403B, HRA and company paid Life insurance policy