Community Navigator

Bartlett Regional Hospital Juneau , AK 99801

Posted 1 week ago

Bartlett Hospital is looking to add a Community Navigator to our Rainforest Recovery Center team!

Please note, this position has been reposted with updated MQ's. If you have previous applied, you do not need to re-apply


Under general supervision of the Behavioral Health Assistant Supervisor, this position performs community outreach and engagement services for the Rainforest Recovery Center outpatients. The primary role is to be a patient advocate and assist clients navigate a large variety of social services to ensure they receive and have access to the best resources and care. The majority of their work is conducted in the Juneau community.

Incumbents collaborate with a variety of community providers to coordinate medical care and social services for outpatients. Community providers and professional services used may include, but not limited to, the CCFR CARES 'sleep off' program, the AWARE shelter, medical practice providers, Alaska Housing Finance Corporation, Southeast Alaska Independent Living, Front Street Clinic, Polaris House, Glory Hall, Juneau Alliance for Mental Health, and other related agencies.

The position requires a high degree of tact, empathy, independence, and flexibility to effectively work with those who are under served, vulnerable, experiencing homelessness or mental health issues, or are considered socio-economically disadvantaged community members. In addition, this position requires life experience in navigating or assisting others in navigating the various community systems (Behavioral Health, house, child welfare, employment, entitlement programs, etc) with an approach that is problem solving in nature.

Minimum Qualifications for the Job:

  • Education: High School Diploma or the equivalent

  • Experience: At least two (2) years of providing any combination of mental health/substance use services, case management, and outreach & engagement services.

  • OR Six (6) months of experience as a Community Navigator or equivalent elsewhere.

  • License: Valid Alaska Driver's License

  • Certification: BLS for Healthcare Provider within 90 days of hire. Techniques for Effective Aggression Management (TEAM) & Behavioral Emergency Response Team (BERT) training within 90 days of hire.

  • Other: Qualified Addiction & Mental Health Professional as a Peer Support Specialist under the 1115 Medicaid Waiver (initiate process within 30 days of hire)

Practice Notice: All new employees are required to produce a negative drug screen prior to start of employment.

Click here to learn more about Bartlett Regional Hospital, our amazing benefits, and why you should Choose Juneau. It's a great place to work and a beautiful place to live!

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Community Navigator

Bartlett Regional Hospital