Community Medication Assist Advocate

Thank you for considering a career at Mercy Health

Primary Function/General Purpose of Position -

The Community Medication Assist Advocate provides assessment and advocate services to county residents, who are indigent or otherwise ineligible for community assistance, in obtaining prescribed medication through the Med Assist Plus Program by applying to the Pharmaceutical Company programs. In addition, this position provides assistance to patients who need to apply for Medicare D insurance plans, Medicaid and Food Stamp assistance. This position is also responsible for supporting Med Assist Team and supports daily operations when needed.

Essential Job Functions

• Serves as a patient advocate to complete and submit paperwork required by pharmaceutical companies to obtain medication through indigent programs or Government assistance programs to obtain medical coverage

• Applies knowledge regarding Medicare D, Medicaid, and Food Stamp assistance

• Verifies insurance coverage, Medical Necessity and Prior Authorizations for Medications and Therapies

• Advocates on patient's behalf during appeals processes

• Supports both Med Assist Assistants and managerial functions when needed

• Maintains professional growth by participating in educational programs and In-service meetings

• Assists Manager and Coordinator in addressing internal and external groups for fundraising and increasing public awareness of the program and participates on committees as directed

• Maintains statistical data for administrative reports, grants and regulatory purposes

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

High School/GED Equivalent (required)

Associates' Degree in Healthcare, Business, or related field (preferred)

Work Experience

2 years of experience with Data Entry and Management (required)

2 years of experience with Patient and Physician Communication (required)

2 years of experience working with patients on a one one one basis (required)

2 years of experience reviewing financial information (required)

Training

Medicare D Enrollment (required)

Med Assist Database Expertise (preferred)

Language

None

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Adults (18-64 years)

Geriatrics (65 years and older)

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May be exposed to high noise levels and bright lights.

May be exposed to physical altercations and verbal abuse.

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Prolonged periods of working alone.

Physical Requirements

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) X

Lifting/ Carrying (50-100 lbs.) X

Push/ Pull (0-50 lbs.) X

Push/ Pull (50-100 lbs.) X

Stoop, Kneel X

Crawling X

Climbing X

Balance X

Bending X

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting X

Walking X

Standing X

Additional Physical Requirements/Hazards

Physical Requirements

Hear alarms/telephone/audio recordings

Reach above shoulder

Finger Dexterity

Color Vision

Hazards

Exposure to potential electrical shock

Mercy Health is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans

• Prescription drug coverage

• Flexible spending accounts

• Life insurance w/AD&D

• Employer contributions to retirement savings plan when eligible

• Paid time off

• Educational Assistance

• And much more

• Benefits offerings vary according to employment status

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Department:

Community Outreach

• Springfield Regional Office

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health

• Youngstown, Ohio or Bon Secours

• Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com