Community Manager

Skip Scooters Washington , DC 20319

Posted 4 months ago

Come do your best work.

Skip builds sustainable, shared electric vehicle networks for last mile-transportation.

We are backed by Y Combinator, Accel, Menlo Ventures, Initialized, A Capital and Paul Graham.

We've been passionately working on the future of last-mile transportation for nearly a decade. In 2011, our team co-founded Boosted and helped design the first portable electric vehicle to use modern EV motor and battery systems.

We believe in working together with transportation departments and were the first permitted system of our kind in the country. Our DNA is rooted in solving problems by listening to and working with agencies, community groups and riders.

Skip is immediately hiring for roles across software and hardware engineering, product, government relations and ground operations as we rapidly expand across the country.


  • Build relationships with our customers through support, outreach, and events

  • Handle our daily customer support inquiries via phone and email

  • Keep our fleet operations team up to date on any customer-reported issues with the scooters

  • Report to local and national management about types of issues, frequency, and resolutions

  • Establish partnerships with local businesses who want the presence of our scooters nearby

  • Plan events that will grow our customer base

  • Attend community meetings where people are interested in learning more about our system


  • High energy & enthusiasm for helping people

  • Superb oral and written communication skills

  • Bachelor's Degree

  • Strong interest in consumer app technologies, brand building, corporate reputation management, mobility, and sustainability are a big plus

What we're offering:

  • Competitive salary

  • Generous benefits package - including health, dental, and vision insurance

  • Opportunity to start part time to experience the role and responsbilities

We promise to thoroughly review every application, so please take the time to let us know why you are especially suited for this role.

Skip is an equal employment opportunity employer. We are dedicated to providing an inclusive, open, and diverse work environment.

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Community Manager

Skip Scooters