Community Manager -Onsite

Raytheon Technologies Corp East Hartford , CT 06108

Posted 2 months ago

Date Posted:



United States of America


PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Pratt & Whitney is working to, once again, transform the future of flight-designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

In addition to transforming the future of flight, we are also transforming how and where we work. Pratt & Whitney is laser focused on offering flexibility to our employees. We've introduced role types (Onsite, Hybrid, or Remote) and now list them in the job posting title so candidates know where they will operate in our blended work environment.

  • Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.

Remote: Employees who are working in Remote roles will work primarily offsite (from home).

Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we'll welcome you into a tightknit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.

Where the difference you make is on display every day. Just look up.

Are you ready to go beyond?

  • Note: Hybrid and Remote roles at many of our sites are currently working from home because of COVID-19 protocols. Candidates will learn more about role type and current site status throughout the recruiting process.

Calling all people-oriented professionals who are ready to get back to the office! If you enjoy working with people in an adaptable environment, then this role is for you!

The P&W Transformation Management Office (TMO) is seeking a Community Manager to join the Office of the Future (OOTF) team in a newly created role.

This team is dedicated to transforming our workplace and workforce. With employee experience at the center of their mission, the Office of the Future team has been tasked with a mission to transformation the P&W East Hartford footprint.

These transformational changes require an evolution of how individuals and teams work together and engage with the physical campus environment. The future state is one in which most P&W East Hartford salary employees work in a hybrid model where some of their work activities are performed on site, but a substantial portion of their time is spent working remotely. Other employees may find their work entirely on-site or entirely off-site. This evolution requires a substantial change to campus seating, moving from a predominantly assigned seating model to mostly unassigned seating oriented around team / functional neighborhoods.

The Community Manager will be tasked with managing a portion of P&W's new activity-based work environment. They will be the main point of contact on their assigned floor, reacting to and resolving any issues that may arise during the workday. The scope will include, but not be limited to - conducting routine walkthroughs and assessments of assigned space to ensure service level standards, policies and regulations are met (such as site emergency preparedness and response, global trade, and the security of P&W employee's assets and information, etc.), be the initial point of contact for technology issues (e.g., assisting employees in the use of the digital reservation tool and technology in shared spaces), welcome new occupants to assigned floor and provide specific onboarding information and guidance to the workspace, as well as providing support for visitor registration for assigned area. The Community Manager shall also foster relationships with supporting organization (e.g., Global Trade, Security, Facilities, EH&S, Digital Technology) to partner in addressing and resolving existing and emerging issues.

As a member of the Transformation & Strategy team, you will be accountable to shaping the future of the Pratt & Whitney enterprise and assuring a future worthy of the respect of the next generation of employees endowed the responsibility of shaping the aerospace industry.

This is an onsite role (post COVID). The onsite facility is located at: 400 Main Street, East Hartford, CT. 06118.

Travel: less than 5%


  • Excellent communication skills and proven ability to communicate to diverse audience groups.

  • Self-directed problem solver.

  • Ability to react to and resolve issues which require immediate attention.

  • Positive attitude and willingness to help others.

  • Competent in prioritizing multiple time sensitive emerging tasks.

  • Exceptional customer service skills.

  • Proficient in basic computer and technology troubleshooting.

  • Familiarity with collaboration tools, Microsoft office suite, and conferencing platforms.

  • Ability and willingness to work in a dynamic activity-based work environment.

  • Comfortable addressing individuals who are not following workplace policy in a professional and polite manner.

Basic Qualifications:

  • University Degree or equivalent experience with 2+ years of relevant experience.
  • US Citizenship required.

Preferred Qualifications:

  • ACE Associate / CORE Apprentice.

  • Office management experience.

  • Global Trade Facility Management knowledge.

  • Site emergency preparedness and response knowledge.

  • Customer service experience.

  • Experience working with external suppliers, partners, consultants, and / or customers.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

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Community Manager -Onsite

Raytheon Technologies Corp