Community Manager - Cortland Walker Ranch

Cortland Partners San Antonio , TX 78245

Posted 6 days ago


At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth - and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

Job Overview

As a Community Manager, you lead the entire site team in conducting the day-to-day operations of a multimillion dollar, multifamily apartment home community

Roles You Will Play

The Mayor

  • Stand front and center over your jurisdiction, ensuring your community's operations run as smoothly as possible

  • Diplomatic, comfortable running the show, and impassioned by the desire to give residents a better living experience

  • Provide guidance when residents have any problems, remaining calm and using good judgment to find solutions

  • Relate well to all types of personalities - even if they seem to come from a totally different planet

The Mentor

  • Lead by example to inspire your site team go above and beyond the call of duty

  • Share priorities with your team to make sure they follow protocol and keep residents loving their community life

  • Maintain an open door policy where associates can talk to you about a new reality TV show as easily as they can discuss improving their sales skills or planning a resident event

  • Use your high energy to hire, train, and motivate your team - all while minimizing disagreements and misconduct to achieve the ultimate level of synergy

  • Set goals to challenge your team, while also holding yourself accountable for their success

The Entrepreneur

  • Enjoy running your own mini-empire like a true business leader

  • Know how to manage large accounts, and preparing budgets to ensure expenses don't exceed funds is a no-brainer

  • Super skilled at assessing the current value of the community and continuously looking for new ways to maximize NOI

The Impact You Can Make

  • Occupancy, retention, and net operating income are at an all-time high - even during renovations!

  • Your site team is on top of their game, which means the community is running efficiently, and resident life borders on utopian.

  • Existing residents are proud to call your community their home, and future residents are pounding down the door to move in.

  • Associates, vendors, and residents always have the information they need because your communication skills are that good

Building Blocks of Success

  • Stellar record of management experience (2+ years preferred)

  • Dynamic team leadership and communication abilities

  • Expert time management, prioritization, and multi-tasking skills in a fast-paced work environment

  • Proven ability to manage budgets and proactively solve problems


At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all - to make sure our communities are the perfect setting for living life to its fullest.

Our success is fueled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people - possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email or call 404.965.3988. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Community Manager

BH Management

Posted 1 week ago

VIEW JOBS 10/13/2020 12:00:00 AM 2021-01-11T00:00 At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work's "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials." In addition, in 2019, BH was named to the 100 "Best Workplaces for Diversity." We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: * 3 Weeks of Paid Time Off * Medical/ Dental/ Vision * 401(k) + company match * Birthday Paid Day Off * BH Gives Back (Paid Volunteer Time Off) * 12 Paid Holidays * BH Paid Leave * Sabbatical * Education Reimbursement * Employee Assistance Program The Community Manager is responsible for the successful day-to-day financial, administrative, sales and marketing and maintenance operations of the community while ensuring company standards are achieved and excellent customer service is delivered. Essential Job Functions: * Regularly inspects the property ensure company standards are being met; takes appropriate action to establish property compliance with safety, industry and state/city/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property. * Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the property's occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested. * Develops resident retention by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitors resident satisfaction in person or through follow-up calls to ensure a positive living experience. * Manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines. * Partners with Regional Manager to create operating income/expense budgets that reflect the owners' objectives for property operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per BH policy; ensures all payables and Purchase Orders for the asset are processed timely and accurately; monitors and reviews all vendor statements balances including balance forwards. * Prepares related weekly/monthly property operational and financial reports to include, but not limited to: petty cash, variance, leasing, renewal, financial. * Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners' policy on accounts receivable; collects delinquent accounts promptly in adherence to BH policy. * Hires, trains, supervises, develops, and mentors property staff in accordance with company policies, procedures, and directives; conducts performance evaluations, and corrective action as needed. * Other duties as assigned. Minimum Qualifications/Skills: * 3-5 years of prior property management experience * Ability to travel via automobile and airplane for company required training/business * Intermediate MS Office Word/Excel and computer technology skills * Professional appearance and demeanor * A positive, motivating and team- oriented attitude * Effective communication skills * Ability to thrive in a fast-paced, competitive environment * Ability to work with a diverse group of people and customers Desired Qualifications/Skills: * Bachelor's degree in Business or Management * Background in Accounting/Finance CAM/Licensed Property Manager * Yardi experience a plus * A valid driver's license may be required Work Schedule: 8am-5pm, Monday-Friday, or as needed to meet business needs. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. BH Management San Antonio TX

Community Manager - Cortland Walker Ranch

Cortland Partners