Community Liaison

Our Company

Allay Home and Hospice

Overview

Abode Care Partners is seeking a dedicated and dynamic individual to join our team as Community Liaison. In this role, you will be responsible for engaging with the community and promoting our patient centered, comprehensive and integrated primary care services. Reporting to the Regional Administrator, you will play a vital role in analyzing market potential, developing marketing strategies, and fostering trust with health care professionals and communities to drive patient referrals and increase lives served. The community liaison will also facilitate the discovery of innovative solutions to strengthen engagement, growth, and improvement in core quality metrics for a geographic region.

Responsibilities

• Analyze the potential of our service area to identify target markets and opportunities for growth

• Establish and nurture professional relationships with the key staff at assisted living communities, senior care professionals and other senior support referral sources

• Respond immediately to all service inquiries from partnered communities

• Maintain open and effective communication with clients, family members, facility contacts, business colleagues and Providers

• Complete intake process for new admissions via Electronic Medical Record to include securing consents, completing the voluntary attribution process, and any relevant assessments

• Support growth targets through relationship management and patient enrollment efforts

• Weekly face to face contact within established communities as well as potential communities

• Actively participate in weekly virtual meetings with Regional Team to discuss opportunities, goals, growth, and quality

• Partner with communities/facilities and other healthcare professionals to host informational and educational events

Qualifications

• Bachelor's degree in related field

• Previous experience in related field - healthcare sales, business development, or healthcare support

• Strong interpersonal and communication skills

• Computer literacy and knowledge of relevant healthcare and administrative software

• Excellent analytical and problem-solving skills

• Organizational and time management skills

• Ability to work independently

• Ability to work closely and professionally with others at all levels of the organization and communities that we serve

• Demonstrates the highest degree of customer service and professionalism

• Travel up to 75%

About our Line of Business

At Allay Home and Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. As part of the BrightSpring Health Services family of brands, Allay Home and Hospice is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have some of the best and brightest individuals in the health care industry on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information about Allay Home and Hospice, please visit www.allayhh.com. Follow us on Facebook and LinkedIn.