Community Liaison

NHC Homecare Hendersonville , TN 37075

Posted 5 months ago


The Community Liaison serves to develop positive productive relationships with the community and with current and potential referral sources.

Line of Authority:

Administrator/Director of Services


  • Prior marketing experience in home care or similar industry, with proven ability

  • Excellent oral and written communication skills

  • Strong community relationships

  • Strong inter-personal skills

  • Bachelor's Degree in marketing, communications, business or related field preferred

Performance Requirements:

  • Ability to develop, organize and execute an effective marketing plan and community liaison activities

  • Mental acuity, judgment and problem-solving skills adequate to perform job duties

  • Ability to drive, reliable personal transportation and the ability to travel as needed

  • Sensory ability to see, hear and speak adequately to effectively communicate

  • Ability to carry out fine motor skills with manual dexterity sufficient to perform job duties

  • Ability to be on feet or to be seated for prolonged periods of time

Specific Responsibilities:

  • Develops, organizes and executes an effective strategic marketing plan for the agency, in collaboration with agency leadership and staff through community activities, prospecting new referral sources and nurturing current referral relationships

  • Develops/enhances knowledge of home care industry and NHC HomeCare policy and procedure to facilitate effective community liaison/marketing activities

  • Represents NHC HomeCare in a positive and professional manner, projecting and reinforcing company objectives and philosophy

  • Develops and maintains positive community contacts and successful business relationships with referral sources

  • Positively impacts business growth

  • Develops positive, collaborative relationships with agency staff

  • Recognizes opportunities for improvement in agency/staff performance or programs, reports issues to Administrator/Director of Services appropriately, and participates in developing and executing action plan as requested

  • Other duties as assigned by the Administrator/Director of Services, when required for the successful completion of job requirements

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Community Liaison

NHC Homecare