Community Liaison

Responsibilities

The Community Liaison is the InnovAge champion doing front-line community outreach presenting InnovAge's mission and services at local community events responsible for prospect generation. They work in tandem with the business development team to build community awareness for InnovAge services generating leads for the enrollment.

InnovAge is designed to keep seniors independent and at home for as long as it is safely possible. Successful candidate is actively involved in their community, has a passion for supporting senior care services and has an interest in promoting InnovAge services directly within the community at events.

• Promotes InnovAge marketing plan by setting up tables in the community to introduce InnovAge's mission, provide overview and answer questions about services and actively ask for leads to the program.

• Actively provides educational information around PACE/LIFE services to members of the community at on-site events. Target audience includes caregivers and potential participants eligible for InnovAge senior care services.

• Assists with scheduling of community outreach, attends events, and sets up table and all collateral materials, tracks/reports/submits all prospects from each community event.

• Performs local outreach to promote InnovAge services through on-site promotion in the community in locations like community centers, outside of retail centers, church events, conferences, and other events in the community.

• Performs "discovery" with target audience of caregivers and potential participants at each event to identify initial eligibility for PACE/LIFE services.

• Directly asks for leads from those that are identified as potentially eligible for InnovAge services, documents all contact information and submits all contacts to Regional Sales Director after events.

• Creates strong on-site relationships with community partner organizations in order to effectively educate caregivers and potential participants by reflecting the InnovAge mission and company vision.

• Actively recommends other community events to promote services based on their contacts and knowledge of the community they are serving.

• Maintains accurate records of all prospects, presentations, closed leads and documents all follow up information.

• Reports on goal attainment and performance on a weekly basis.

REQUIRED

• 3+ yrs total related experience.

• Current and Direct involvement in Philadelphia community - key participant or has contact with community boards, church leaders and other community organizations to build relationships and promote InnovAge services.

• Thrives off direct people engagement leveraging strong listening skills and the ability to empathize with the caregivers and participants about senior care support and services.

• Willingness to set up tables within the community, enjoys interacting with the general public and present InnovAge services and has the patience to work with the general public to discuss how senior care services can support a potential participant and their families.

• Desire to be an active partner with local InnovAge sales teams in extending the value of InnovAge senior care services within the Philadelphia catchment.

• Requires state issued driver's license, personal transportation, good driving record and auto insurance as required by law.

• High school diploma or equivalent

Benefits

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

Posted Salary Range

USD $24.10 - USD $28.85 /Hr.