Accentcare Sugar Land , TX 77487
AccentCare is a national post-acute healthcare provider with 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience within our local communities.
Your Success is our Success. We strive to provide our new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities.
Position: Community Liaison
Reports to: Executive Director
As a Community Liaison you will:
Manage HCHB workflow for tasks related to physician orders. This includes daily processing of workflow tasks that result in generation of orders needing to be sent or re-sent to the physician for signature.
Organize orders and send or deliver to each physician using his/her preferred method for receiving orders.
Coordinate with physician offices to identify changes in preferred delivery method and/or ways the process can be streamlined with physician office agreement.
Track outstanding orders and complete follow-up tasks per the established process, including escalation as needed.
Assist internal stakeholders as needed with obtaining non-orders documentation from external stakeholders who must provide it.
Complete the orders management process for signed orders by receiving the orders, processing them as received into the EMR, and facilitating attachment based on order type. Communicate receipt of orders to other stakeholders based on the circumstances of each patient case.
Participate in meetings with branch staff and other support staff to assist in AR efforts. CML is responsible for adequate preparation, active participation, and completed follow-up associated with the meetings.
Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
Maintain a commitment to the values and mission of AccentCare.
Additional responsibilities as assigned by one's supervisor or other manager related to the position/department.
Requirements of Qualified Candidates:
1 3 years of experience
High school diploma required
Vocational or technical training in Healthcare-related certification (CNA, MA) preferred
Able to identify opportunities for building rapport with customers and customer staff
Able to use basic critical thinking skills to solve orders issues that arise while performing daily activities, which includes
Keywords: Medical Records Work Flow, Signed Orders, Referrals