Community Involvement Coordinator

Covenant House California Oakland , CA 94604

Posted 3 months ago

JOB TITLE: Community Involvement Coordinator

DIVISION: Residential Services

STATUS: Exempt

REPORTS TO: Senior Vice President Oakland Program

Become a part of an exciting and dynamic organization that makes a difference in the lives of homeless and trafficked youth. Covenant House California (CHC) is a non-profit agency whose mission is to serve homeless and trafficked youth (18-24) offering safety, hope and opportunities to turn their lives around.


The Community Involvement Coordinator (CIC) will be responsible for engaging the local community to connect with the mission of Covenant House (CHC) at all levels. The CIC will represent the agency in the public, to create awareness of the mission and goodwill with the community at-large. The focus will be on engaging individuals, corporations, social groups, churches, etc. to support the mission through donations, volunteer activities, and promotion in the community.

The CIC will also be responsible for engaging, training, organizing and supervising the agencys volunteer programs and workforce. This includes a mentorship program, corporate volunteer activities, and the agencys intern programs. The CIC will work closely with both Program and Development staff to develop volunteer opportunities that benefit the youth. This includes cultivating new fundraising opportunities and creating maximum awareness of the mission of Covenant House.


  • Responsible for coordinating the day-to-day Volunteer Program activities for Covenant House California, which includes recruiting new volunteers, training, planning and organizing volunteer events to ensure appropriate volunteer recognition.

  • Develop and implement a Social Media strategy for Covenant House California, which will increase the awareness of, and engagement with the community, in support of CHCs mission.

  • Provides orientation session to new volunteers specific to CHCs mission/ philosophy of care, their volunteer job duties, and program policies/procedures and identify individual training they may need to increase their knowledge and understanding of the youth served.

  • Gifts In-Kind Solicitation, processing, storage & distribution of them.

  • Develop a volunteer recognition program.

  • Develop a strategic plan with measurable outcomes for volunteers.

  • Liaison to the Covenant House Young Professional volunteers.

  • Coordinates activities and volunteers for CHCs annual community Thanksgiving Day dinner, Summer Barbeque and other Holiday activities.

  • Working with Development Team to cultivate new donor and corporate sponsors along with further coordination of current ones, who are engaged through the agencys volunteer program and activities.

  • Responsible for recruitment and screening of development, administrative and program interns and ensuring that their skills and experience match the position requirements.

  • Works with special guests and honorees, outside vendors, donor committees.

  • Provide and implement training for all different levels of volunteers (i.e., event volunteers, mentors, etc.) on a monthly or as-needed basis.

  • Interview, screen, and make individual volunteer assignments, ensuring that their skills and experience match position requirements. Maintain job descriptions for volunteer positions. Maintain schedule of volunteer assignments. Recruit and manage volunteer teams from churches, workplaces, schools, and social organizations involved in offsite fundraising and or special event support.

  • Maintain the volunteer filing system to include applications, training information, etc.; maintain a database of organizations, corporations and other individuals to assure accurate coordination and information for all CHC program needs, using Raisers Edge.

  • Communicate with volunteers regularly through email, e-newsletters and other available tools to ensure that they remain engaged with CHC.

  • Outreach to local churches, and other religious organizations in support of the agencys clients and programs.

  • Represent CHC in various community forums with the purpose of creating increased awareness, communication and collaboration with other local community groups.

  • Other duties as assigned.


EDUCATION: Bachelors Degree and/or equivalent experience required.

EXPERIENCE: Minimum of one to two years of related experience. Professional work experience as a volunteer coordinator or related experience is strongly preferred. Management, supervisory, coaching, and/or training experience is also preferred. Development and Human Resources experience are both a plus.

SKILLS: Must have good organizational, verbal/written communication skills. Strong computer abilities/software abilities (proficient with Microsoft Office) Raisers Edge experience preferred. Must have excellent interpersonal skills and communication skills, including public speaking; must be a self-starter and team player with the ability to work with other staff members, clients, vendors and the public. Must have a professional presentation and be detail oriented, well organized, have good problem solving skills and the ability to work effectively on multiple assignments at the same time.

TRANSPORTATION: Must have a valid California drivers license and a good driving record.

WORKING CONDITIONS: 40 hours per week. Some after hours and weekend work is required as a condition of employment. Must be willing to work flexible hours, days, evenings or occasional weekends. General office with some required travel. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time.

EQUIPMENT USED: Computer, phone, fax machine, copier, letter-folding machine, etc.

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Community Involvement Coordinator

Covenant House California