Community Home Loan Originator (Nola)

We are seeking a Community Home Loan Originator for the NOLA Home Loan Origination Department.

Credit Human has committed to a vision of serving communities by alleviating financial stress and a mission of helping people build, create, and maintain financial slack. Buying and maintaining a home is a source of slack and stability for families. The Community Home Loan Originator serves an integral role in our mission and the tangible impact to our members.

The primary responsibility of the Community Home Loan Originator is to act as the single point of contact for the member or potential borrowers through the home loan process establishing an exceptional member experience. They will proactively solicit new residential home loans that meet established loan quality and production goals while helping members or potential borrowers find the loan that best fits their financial needs. This will be achieved through developing and expanding relationships with builders, contractors, financial planners and their personal network. They will also work with large community groups, non-profits and our Financial Health Centers within the communities we serve.

If you have sales and lending experience, you should apply right away!

Highlights:

• Establish relationships within the industry and maintain a pipeline of contacts that will serve as future source of business by promoting the Credit Union in the community and business events

• Develop and maintain a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities

• Efficiently manage your pipeline by funding loans in a timely manner, following up on outstanding conditions, and following through with commitments and promises to members by meeting and exceeding their expectations

• Provide thorough and complete communication on each transaction by effective and efficient use of our systems and technology to enhance stakeholder and member experience as well as improve quality and communication

• Timely processing loans in the system in preparation for underwriting

Experience:

Required

• Sales Experience - 2 years of sales Residential Loan Lending or related field with a general knowledge of mortgages, basic mortgage calculations and definitions, mortgage underwriting and equity loans

Preferred

• Underwriting experience

Education:

Required

• High School diploma or equivalent

Preferred

• 4-year college degree

Licenses & Certifications:

Required

• Requires eligibility to be registered as a Mortgage Loan Originator (MLO) with the National Mortgage Licensing System (NMLS) and Registry

Preferred

• NMLS registered

Skills & Knowledge:

Required

• Professional in appearance and conduct

• Time management skills and reliability - arrives on time to work and meetings, complete tasks, and assignments within the required timeframe with the ability to plan, prioritize and self- manage

• Problem solving through independence and creativeness

• Sense of urgency and ownership

• Customer service oriented and member centric

• Detail oriented and organized

• Team player and works well with others, Contribute to a positive teamwork environment and high morale

• Proficient in Microsoft Office Suite (Excel, Work, Access, PowerPoint, Outlook)

• Active listening skills

• Oral and written communication skills

• Supportive of Credit Human and management

• Be an advocate, by sharing ideas and providing suggestions for process improvement or improved member experience; also recommend changes to support organizational effectiveness

• Must be a highly motivated individual and possess a true entrepreneurial spirit

Preferred

• Bilingual a plus

Schedule: Monday-Friday, 8:30 am-5:30 pm

Level of Work: 2C

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.