Community Health Worker

Job Posting Title:

Community Health Worker

Hiring Department:

Department of Population Health

Position Open To:

All Applicants

Weekly Scheduled Hours:

40

FLSA Status:

Non-Exempt

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue Until Mar 31, 2025

Location:

AUSTIN, TX

Job Details:

General Notes

The Department of Population Health at the Dell Medical School is looking for a Community Health Worker.

This position is funded through March 31, 2025, with renewal based on funding availability, work performance, and programmatic progress. The Community Health Worker will be part of a multidisciplinary team, engaging vulnerable populations, facilitating health education, and coordinating care with health and social services providers. Responsibilities include connecting patients with unmet needs to social and medical resources and collecting data for health assessments.

Purpose

Work with a multidisciplinary team and community partners to help patients achieve improved health practices and increase health literacy to improve overall health outcomes. This role includes providing guidance and health assistance, coordinating service referrals, and delivering basic chronic health condition education. Additionally, it involves cultural mediation, offering social support, patient advocacy, and conducting outreach and community assessments. Providing community-based appropriate health education and care coordination is essential.

Responsibilities

• Service Coordination, Navigation and Direct Service Skills: Connect patients to resources as needed, but not limited to medical homes and social services. Assist with follow-up appointments and care coordination. Organize and collaborate with strategic partners.

• Education and Facilitation Skills: Use learner-centered teaching to provide one-on-one and or small group health education and encourage patients to adopt positive lifestyle changes. Schedule and or deliver health education classes in designated communities.

• Individual and Community Assessment Skills; Outreach, Evaluation and Research Skills: Provide assessment and documentation of patients' health-related social needs and assets; participate in family and community assessments. Coordinate with team members across various project requirements. Assist with developing and implement assessment tools for project longevity and maximum positive patient outcomes.

• Communication and Organizing Skills: In coordination with community partners, serve as liaison between Dell Medical School and other community partners. Utilize written and verbal communication, and assist with building a foundation for long term solutions.

• Other related duties as assigned.

Required Qualifications

High school diploma or GED and 5 years of experience in community outreach, engagement, and delivery of health education, or a bachelor's degree in a relevant field and 1 year of experience in community outreach, engagement, and delivery of health education. Demonstrated experience working with community members, including youth and families, in various capacities. Proficient in interviewing techniques to gather personal information necessary for service enrollment, referrals, and resolving conflicting information. Strong knowledge of community-based resources and navigation, including health and social services, eligibility criteria, and how to access them. Bilingual in English and Spanish with the ability to communicate effectively and fluently in both languages, both verbally and in writing. Valid driver's license and access to a reliable car for travel within Central Texas. Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

3+ years of demonstrated high-level interpersonal and relationship-building skills. Excellent verbal and written communication skills. Strong community engagement skills and a patient-centered mindset when working with internal and external partners. Demonstrated excellence in working with community members, including underserved populations. Experience working with local healthcare and community-based organizations. Proficient in using computer equipment and software, including Microsoft Office and Excel, with the ability to learn new programs. Bilingual in English and Spanish with fluency in both verbal and written communication. Knowledge of HIPAA/OSHA/ADA/FERPA compliance.

Salary Range

$43,000+ depending on qualifications

Working Conditions

• Uniforms and/or personal protection equipment (furnished).

• May work in all weather conditions.

• May work in extreme temperatures.

• May work around standard office conditions.

• May work around biohazards.

• Repetitive use of a keyboard at a workstation.

• Use of manual dexterity.

• Climbing of stairs.

• Lifting and moving.

• Occasional weekend, overtime and evening work to meet deadlines.

• Field work as necessary.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.