Community Health Worker (Multiple Sites)

Partners Healthcare System Peabody , MA 01964

Posted 2 months ago

About Us

North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart! Here, ideas come from everyone-to the benefit of everyone we serve.

We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400 physicians, nurse practitioners, physician assistants, and other care professionals is consistently working together to discover new ways to improve and enhance our practices to benefit the health of our patients and the careers of our providers. Through our team-based approach, the goal is to make our practice of medicine smarter and more efficient.

With NSPG as your employer, you'll experience clinical excellence, supportive practice environments, and opportunities for career advancement!


We are seeking a full-time Community Health Worker to support various North Shore Physicians Group, including Peabody, Danvers, Beverly and Rowley.

General Overview

A Community Health Worker (CHW) is a trusted member of the community who helps patients better access and coordinate their health care. We believe that CHWs have the skills and experience to understand what patients are going through and help them get through difficult times.

CHWs are people who come from the communities they serve. CHWs act as caring neighbors to help patients address the social and medical problems that lead to poor health. The goal of a high risk community health worker is to assist the high risk patients with the tasks of getting medical care, working on health goals (such as arranging care, filling medication prescriptions, planning healthy meals, or finding time to exercise), and to help them deal with the "real-life" issues that keep them from staying healthy. Although a CHW is not in a clinical role, having the capacity to learn basic clinical concepts in order to identify when a referral to a licensed clinician is appropriate is an important skill.

The CHW will work with high risk patients receiving care at NSPG/NSHC. This high-risk patient population presents a unique set of challenges, including higher rates of mental illness and substance abuse.

These patients are also often harder to contact and engage, as well as having weaker ties to their primary care practice. Many of these patients visit their local emergency department instead of their primary care doctor and receive fragmented care. Our project aims to integrate CHWs into the primary care team, serving as a bridge between the primary care team and patients in the community that are at high risk but are disconnected with primary care.

By doing so we hope to re-engage patients with their primary care team and improve their patient experience and health outcomes. As a CHW on this project, you will develop trusting working relationships with the patients you work with and be supported by a primary care team that includes primary care physicians, care coordinators, and social workers.


  • Education

  • Preferred: Bachelor's Degree

  • Skills:

  • Preferred: Bilingual language skills

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Community Health Worker (Multiple Sites)

Partners Healthcare System