Community Health Outreach Specialist

Position: Community Health Outreach Specialist

The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them

access Monogram Health's medical professionals.

Roles and Responsibilities

• Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health

program and/or ensure they are accessing the program's benefits

• Communicate the benefits of the Monogram Health program to eligible members and overcome objections

• Extensive daily driving required - most of the day is spent visiting community members, in their home, and connecting them

with care providers

• Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to

the program and ensure the initial enrollment appointment is scheduled and successfully completed

Position Requirements

• The position is located in Des Moines, IA

• Heavy Travel - most days driving to patient homes

• Valid driver's license

• 2+ years' experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns

• Experience with Salesforce and Microsoft Office required

• 2+ years B2B sales experience required

Benefits • Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the

delivery of kidney care

• Competitive salary and opportunity to participate in the company's bonus program

• Comprehensive medical, dental, vision and life insurance

• Flexible paid leave and vacation policy

• 401(k) plan with matching contributions

About Monogram Health

Monogram Health is a next-generation, value-based chronic condition risk provider serving patients living with chronic

kidney and end-stage renal disease and their related metabolic disorders. Monogram seeks to fill systemic gaps and

transform the way nephrology, primary care and chronic condition treatment are delivered. Monogram's innovative, in home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services,

including case and disease management, utilization management and review, and medication therapy management

services that improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on

increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has

emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with

chronic kidney and end-stage renal disease.

At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to

share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams

are strong teams, and welcome those from all backgrounds and varying experiences