Community Engagement Coord

Position Description

Compensation: $44,319.64 - $53,737.57

Position Summary:

The Community Engagement Coordinator is a key position within the Recruitment team. This is a highly visible position with diverse responsibilities that requires a motivated, engaging, and innovative individual to develop and implement community engagement strategies that cultivate and maintain relationships with St. Petersburg College's (SPC) key stakeholders, including community churches, non-profit organizations, community organizations, and partners. This position will be responsible for building a community portfolio for their assigned areas, building relationships and trust with key partners, understanding community needs, developing specific outreach strategies to reach diverse and hard-to-reach populations, and facilitating presentations to create a community around St. Petersburg College. The Community Engagement Coordinator will represent St. Petersburg College positively and effectively, make presentations, attend meetings and events, and participate in community and professional organizations as a representative of SPC. This position requires collaboration with SPC departments and recruitment leadership to share and track community concerns and opportunities. This position will recognize interests and challenges of community members to refer to appropriate support services and information on program options.

The Community Engagement Coordinator will be required to work non-traditional hours including occasional nights and weekends.

Education:

Bachelor's degree

Experience:

Two (3) years of related experience.

• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Key Position Information:

The Community Engagement Coordinator is a key position at St. Petersburg College as it aligns directly with the college's core mission. This position requires an individual with a positive outlook, an energetic personality, and the ability to communicate with various audiences. This is a highly visible position with diverse responsibilities that requires a motivated, engaging, and innovative individual to develop and implement community engagement strategies that cultivate and maintain relationships with St. Petersburg College's (SPC) key stakeholders, including community churches, non-profit organizations, community organizations, and partners. This position will be responsible for building a community portfolio for their assigned areas, building relationships and trust with key partners, understanding community needs, developing specific outreach strategies to reach diverse and hard-to-reach populations, and facilitating presentations to create a community around St. Petersburg College. The Community Engagement Coordinator will represent St. Petersburg College positively and effectively, make presentations, attend meetings and events, and participate in community and professional organizations as a representative of SPC. This position will also require collaboration with SPC departments and recruitment leadership to share and track community concerns, barriers, and opportunities. The Community Engagement Coordinator must be able to manage multiple initiatives and be flexible in a fast-paced environment. Being bilingual is a plus!

Typical Essential Duties:

• Prepares and delivers presentations to potential participants in the community;

• Develop and implement community engagement outreach strategies that cultivate and maintain relationships with St. Petersburg College's (SPC) key community stakeholders;

• Maintain accurate reporting data of community concerns and opportunities;

• Conducts outreach to community churches, non-profit organizations, community organizations and partners;

• Participates in community and professional organizations as a representative of SPC;

• Helps participants understand current job markets by researching career options

• Identifies skills and interests and refers to relevant workforce programs

Knowledge:

• Public Relations principles

• Conducting effective outreach to diverse communities

• Thorough understanding of all SPC certificate, workforce courses, associate, and bachelor degree programs

• Knowledge of college and community resources including accessibility support services, veterans programs, student support, learning support, and student assistance programs

• Knowledge of federal financial aid rules and regulations, state Board of Education requirements, transfer issues and articulation agreements, SPC policies and procedures, FERPA regulations, and relevant legislative changes

• Fluent with Microsoft Office suite of applications

• Customer service principles

• Applicable student support programs, academic advising, and/or related programs;

• Program development and program management principles and practices;

• Customer service principles;

• Career planning principles and practices;

• Community networking principles and practices;

• Applicable Federal, State, and local laws, rules, regulations, policies, and procedures;

• Diverse populations and cultures;

• Recordkeeping principles;

Skills:

• Problem solving

• Critical thinking

• Writing and speaking clearly and succinctly in a variety of communication settings

• Planning and conducting effective informational and promotional activities

• Fostering open dialogue and building consensus

• Establishing and maintaining effective working relationships with community partners

• Excellent time management skills

Abilities:

• Ability to serve diverse populations and cultures

• Ability to work flexible hours including some evening and weekend hours consistent with participant needs

• Ability to manage large amounts of information related to academic programs, college policies and procedures, and federal regulations

• Ability to review and analyze needs and recommend and coordinate appropriate referrals

• Project management skills

• Strong organizational and administrative skills and the ability to prioritize and meet deadlines

• Demonstrated ability to manage multiple activities and maintain flexibility

• Demonstrated leadership practices and ability to think strategically to support change and innovation

• Excellent customer relations skills and the ability to establish and maintain a professional working relationship

• Public speaking skills including the ability to engage groups as a part of workshops and structured presentations

• Ability to extract, analyze, and interpret data

• Ability to work independently with little supervision

• Ability to prioritize work requirements and demonstrate independent decision making

• Maintaining records

• Effective communication and interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, and the general public

• Coordinating support programs or services;

• Planning and developing programs;

• Providing customer service;

• Promoting services;

Physical:

• Positions in this class typically require: reaching, grasping, feeling, communicating effectively, and repetitive motions.

• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

• Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.

• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

License:

Driver's License.

Responsibilities:

These duties are a representative sample; position assignments may vary.

Potential Frequency

• Develop and implement community engagement outreach strategies that cultivate and maintain relationship with St. Petersburg College's key community stakeholders.

Daily

20%

• Prepares and delivers presentations to potential participants in the community.

Daily

40%

Conducts outreach to community churches, non-profit organizations, community organizations and partners.

Daily

20%

Participates in community and professional organizations as a representative of SPC .

Daily

15%

Tracks, compiles, and collects information and prepares related reports in assigned program area; maintains related databases.

Daily

5%

Performs other duties of a similar nature or level.

As Required