Community Educator

Truelieve West Palm Beach , FL 33409

Posted 2 months ago

Note to Applicants: This requisition is open to internal candidates only.

Job Title: Community Educator

Department: Marketing and Communications

Reports to: Physician Engagement Manager

FLSA Status: Regular- Exempt

Salary: 40,000 - 45,000

Location: West Palm Beach

Role Summary

The Community Educator is responsible for new patient acquisition within an assigned territory. This role requires individuals to manage Provider accounts by building long-lasting and meaningful relationships with qualified physicians recommending medical marijuana and attending local community engagement events. As a Community Educator, you are a medical marijuana subject matter expert on our products, operations, regulations, and State implemented systems.

Key Duties and Responsibilities

  • Initiate, engage, grow, and facilitate partnerships with qualified physicians recommending medical marijuana in assigned territory

  • Consistently educate physicians, providers, and office staff on new and existing Trulieve products

  • Tailor education of Trulieve products to best fit needs of each individual qualifying physicians' patient base

  • Maintain expert-level knowledge on Trulieve product catalog and latest changes in the Florida Medical Marijuana Program

  • Create, plan, and execute self-driven goals and initiatives

  • Develop short-term and long-term strategies for physician office visits within assigned territory to maximize personal interactions

  • Attend and represent Trulieve at local and regional events

  • Build and maintain relationships with local patient advocacy groups, non-profits, and governmental organizations

  • Analyze competitor activity to develop strategies for business development

  • Meet regularly with the marketing team to help create new materials and refine messaging

  • Respond to all communications in a timely, efficient and professional manner

  • Uphold company standards of excellence and service, guaranteeing quality performance

  • Identify patient or employee-related issues and create effective solutions

  • Relay feedback from the field to leadership daily


  • Bachelor's degree, four years related experience and/or training or equivalent combination of education and experience

  • 1-3 years of experience in healthcare and/or related field

  • Proven leadership skills; ability to effectively work independently as well as with others

  • Highly motivated, confident, high-energy. Strong and engaging communicator; flexible and adaptable to changing priorities

  • Possess strong interpersonal skills with a proven ability communicate across different levels of an organization

  • Strongly self-motivated, to include studying and maintaining working knowledge of industry standards and trends

  • Have working knowledge of basic computer operating systems (Microsoft Office) and CRMs

  • Organized, responsible, display initiative in a fast-paced growth environment

  • Belief in relationship building and working as part of a team to achieve goals/results


  • Must possess a valid driver's license and a clear driving record

  • Must be able to pass a level 1 and level 2 background check and drug screening

  • Must be at least 21 years of age

  • Must possess the mental and physical capacities necessary to perform the job duties


  • Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance

  • Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks

  • Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions

  • Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)


45+ hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends, and holidays.

Must be able to move intermittently throughout the workday. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve. To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service. In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieve's objective in serving our patient base with excellent customer service.

Equal Opportunity Employer l Trulieve Supports a Drug Free Workplace

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Community Educator