Community Development Specialist

General Statement of Duties

Are you a highly organized, self-motivated professional with a passion for teamwork and a commitment to serve our Nash County community? If so, our Grants and Intergovernmental Relations department is seeking a dedicated go-getter like you to join our team as a Community Development Specialist.

An employee in this class works independently to perform a variety of responsible administrative and program support duties. This position also performs a variety of administrative support and technical support duties associated with housing and grant programs within the County. Typically positions in the class are responsible for administrative support, records processing, operation of computer technology, using related software programs and related offices duties. Work includes greeting the public, answering questions and providing customer services; typing or data entry, and creating and maintaining accurate files and records. Administrative duties require tact and discretion in handling sensitive or confidential matters in the program areas. Customer service includes answering complex questions requiring a thorough knowledge of the department's regulations and procedures. Work requires independence and initiative in activities and may include providing technical assistance. Work has a strong variety and demands on time, schedule, and priority setting; sound judgment is required in performing the responsibilities

Essential Duties and Tasks

• Department Receptionist: manages the department's phone lines, returning calls, greets visitors; answers or refer inquiries; directs visitors; maintains security; and, performs related duties.

• Department Administrative Support Specialist: provides general administrative and clerical support including mailing, scanning, faxing and copying; maintaining and internal-auditing the electronic and hard copy files and filing systems to ensure they are current, accurate and complete; opens, sorts and distributes incoming correspondence; maintains office supplies; processes invoices; purchasing; resolves administrative issues with appropriate personnel (such as copier, maintenance, computer, phone, finance); prepares and modifies documents including meeting minutes, correspondence, reports, drafts, memos, emails, spreadsheets, databases, presentations, etc.; schedules and coordinates meetings and appointments; makes travel arrangements; and, performs related duties.

• Community Development Specialist: coordinates housing programs (such as Urgent Repair, Single-Family Rehabilitation, and Community Development Block Grant), including such activities as: marketing; responding to inquiries; maintaining a database of housing assistance requests; intake and processing of applications; assisting the public, visitors, and clients; income calculations; determining program eligibility; working with consultants, rehabilitation specialists, etc.; project administration; preparing reports; maintaining a database of assisted units; and, performs related duties.

• Assist with various activities related to the department, such as: marketing; responding to inquiries; working with participants, presenters, vendors, maintenance, volunteers, etc.; setup and cleanup for sessions and graduation; updating agenda materials; maintaining spreadsheets; and other related responsibilities.

• Assist with grant-related requirements and activities (including research, administration, grant reimbursement requests, etc.). This includes fair housing and language access requirements.

• Other duties as assigned.

Additional Job Duties

• Occasionally serves as receptionist for the County Manager's Office.

• Some hours required outside the normal work schedule (i.e., related events, training, etc.)

Knowledges, Skills and Abilities

• Strong work ethic.

• Attention to detail.

• Handles confidential or sensitive technical information in an appropriate manner.

• Ability to perform responsible administrative support tasks independently based on oral or written instructions.

• Ability to work independently on responsible administrative support tasks.

• Ability to communicate technical knowledge of housing and community development programs.

• Ability to establish and maintain effective working relationships with supervisors, other employees, customers and the general public.

• Ability to prioritize, organize and carryout multiple assignments and projects.

• Ability to effectively communicate both orally and in writing.

• Ability to interpret federal, state and local laws, ordinances and regulations related to housing programs to ensure compliance.

Desirable Education and Experience

• HS diploma or equivalent and 5 years of administrative support experience.

• Proficiency in Microsoft Office Products (Word, Excel, PowerPoint).

• Knowledge of operating standard office equipment.

• Must have valid NC Driver's License.

INSURANCE PROGRAMS

Group Health Insurance

Nash County provides full time and part-time benefit eligible employees working 30 plus hours per week with Health Insurance coverage with the North Carolina State Health Plan

Included in each selection is:

• Preventative Care Coverage

• Prescription Coverage

• Chiropractic Coverage

Health Insurance may become effective for employees the first day of the month following employment.

Group Dental Insurance

Nash County provides full-time and part-time regular employees working 30 plus hours per week. Dental Insurance becomes effective for employees the first day of the month following the 30th day of employment.

Group Life Insurance

Nash County provides term Life Insurance for full-time and part-time regular employees working 30 or more hours per week.

Life insurance is paid for you by Nash County and pays your beneficiary one time your annual salary not to exceed $200,000 in the event of your death. Accidental death and dismemberment coverage is also provided.

Life Insurance becomes effective the first day of the month following 30 days of employment. Voluntary supplemental term life insurance coverage for you, your spouse or your dependent children is also available - please see the Human Resources Department for more details.

Short Term Disability Insurance

Nash County provides active full-time regular employees working 30 plus hours per week the option to purchase Short Term Disability Insurance.

Short Term Disability Insurance may cover up to 70% of an employee's monthly salary with a maximum of $2,000 per month, in the event of an injury or illness, for up to 13 weeks.

FINANCIAL PROGRAMS

Retirement

Membership in the North Carolina Local Government Employees Retirement System is a requirement for all regular full-time and regular part-time employees. Employees contribute 6% of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have 5 years of service, you are 100% vested in the NCLGERS.

NC401(k)

The NC401(k) supplemental retirement program is available to regular full-time and regular part-time employees. The County establishes this 401(k) account for each eligible employee and makes a 5% contribution based on monthly earnings. Employees may elect to make voluntary contributions through payroll deduction.

457 Deferred Compensation

The 457 Deferred Compensation program is available to regular full-time and regular part-time employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.

Special Separation Allowance

The Separation Allowance is available to law enforcement officers between the ages of 55 and 62 years that are eligible and retire under the provisions of the NC Local Government Employees Retirement System.

125 Flexible Benefit Plan

Flexible Spending Account options are available to regular full-time and regular part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Convenience Card program gives you instant access to your account funds.

• Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible health care expenses.

• Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre-tax dollars for eligible dependent care expenses.

Direct Deposit

Direct Deposit is a condition of employment for all employees. Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.

Credit Union

Local Government Federal Credit Union membership is available to all employees. Once you join, you can remain a member for as long as you choose. Immediate family members such as spouse, children, stepchildren, brothers, sisters, and parents can all become members.

Employees of both the Departments of Social Services and Public Health are eligible to join the State Employees Credit Union.

LEAVE PROGRAMS

Vacation Leave

For regular full-time County employees, vacation leave accrues based on length of service. Regular part-time employees accrue prorated vacation leave based on a percentage of the full-time benefit.

Sick Leave

For regular full-time County employees, sick leave accrues at 8.0 hours per month. Regular part-time employees accrue prorated sick leave based on a percentage of the full-time benefit. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.

Holidays

The policy of the County is to follow the holiday schedule as published by the State of North Carolina each year.

The following holidays are observed:

• New Year's Day,

• Martin Luther King, Jr. Day,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and the day after, and

• Three (3) days at Christmas.

Military Leave

Annual Training

• Reserves and National Guard

• Ten paid workdays per fiscal year.

Active Duty

• Reserves and National Guard

• Ten paid workdays upon activation.

Civil Leave

Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.

Family Medical Leave Act

Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.

OTHER PROGRAMS

Employee Assistance Program (EAP)

The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.

Wellness Center and Telemedicine

We believe that staying healthy is inclusive of exercising regularly and taking care of your physical body. Nash County has a Wellness Center, which consists of various exercise equipment and videos, open to all full and part-time employees.

All full-time employees also have access to telemedicine through Teladoc. Teladoc treats conditions like allergies, sore throats, asthma, and more. Doctors are available by phone or video 24/7 from wherever you are. They are available to diagnose symptoms and send a prescription if needed.

NOTICE OF PRIVACY PRACTICES

The benefits offered by Nash County are subject to change. In the event there is a conflict between the above contents and Nash County policies and/or a State or Federal statute, the policy/statute shall control. Plan documents will govern benefits plans should there be a conflict with this information. They are not held out to any employee as part of any contractual agreement. Benefits, policies, and procedures are subject to change or termination at any time.

Information provided on this site is for informational purposes only. Actual provisions of each plan will be provided on the certificate of coverage as part of the Summary Plan description.

Nash County is an Equal Opportunity Employer/Provider

In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).

Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint filing cust.html and any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form.

To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

1. mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW

Washington, D.C. 20250-9410;

2. fax: (202) 690-7442; or

3. email: program.intake@usda.gov

USDA is an equal opportunity provider, employer, and lender.

01

Which best describes your level of education?

• No GED and no High School Diploma

• GED or High School Diploma

• Some college

• Associates Degree

• Bachelor's Degree

• Master's Degree

• Doctorate's Degree

02

Please rate your level of experience using Microsoft Office (i.e. Word, Excel, Publisher).

• None

• Beginner

• Intermediate

• Advanced

• Expert

03

How many years of office/clerical experience do you have?

• None
• 0 - 2 years
• 2 - 5 years
• 5+ years

04

How many years experience do you have working with the public?

• None
• 0 - 2 years
• 2 - 5 years
• 5+ years

05

Do you have a valid NC drivers license?

• Yes

• No

06

Are you able to use your personal vehicle for job travel while working?

• Yes

• No

Required Question

Agency Nash County

Address 120 W. Washington Street

Nashville, North Carolina, 27856

Phone 252-459-9853

Website http://www.nashcountync.gov