Columbia University brentwood , NY 11717
Posted 2 months ago
Job Type: Officer of Administration
Regular/Temporary: Regular
Hours Per Week: 35
Salary Range: $82,000-$88,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
The Community Dental Health Coordinator (CDHC) will work under the supervision of a licensed dentist in compliance with local state laws. The CDHC promotes health by providing education, leadership, as well as preventative services to support underserved communities. CDHCs are typically members of the community where they serve and are trained to integrate information about oral health and overall health into the community's own language, culture and value system, thus reducing many of the barriers to health services.
Under the general supervision of a dental director at Columbia University College of Dental Medicine or a designee licensed dentist, the purpose of the Community Dental Health Coordinator (CDHC) is to deliver high quality patient centered care and to assist underserved populations by connecting them to health care delivery systems through their roles as liaisons between patients, physicians, dentists, community health centers, and other social service agencies within the community. CHDC's goal is to also perform community outreach and directly provide dental education and some preventative dental services. The CDHC addresses many of the social determinants of health through providing information, education, access to resources and assistance with patient navigation - with a focus on delivering easily understandable, age-appropriate and culturally sensitive coordination of care, and supporting a diverse patient population exhibiting a range of health care needs.
Responsibilities
The Community Dental Health Coordinator (CDHC) will be responsible for, but not limited to:
Collaborate with community leaders to develop oral health initiatives
Collaborate with organizations such as head starts, senior facilities, and school-based clinics
Identify potential emergent dental care needs
Develop referral recommendations for patients needing care from dentist and physicians
Develop oral preventive recommended for approval by supervising dentist
Collect information to assist dentists in triaging patients
Address social, environmental, and health literacy issues
Provide dental health education and help people develop goals to enhance their oral health
Coordinate care in accordance with a dentist's instructions
Help patients navigate the complexities of the health care system
Provide limited clinical services, including oral hygiene education, tobacco cessation, screenings, fluoride treatments, placements of sealants, coronal polishing, and radiographs
Collect Health data including medical and dental histories, dental health screening and assessment (data collection), monitor vital signs, and dental charting
Provide Administrative Support, including:
Collaborate with community partners, including phone management and communication skills
Coordinate telehealth screenings
Coordinate mobile dental van activities across multiple community partner sites and programs
Assist the dental director and his/her designee in managing day to day community engagement activities for CDM
Verify insurance eligibility
Build a productive patient schedule
Maintain flexibility regarding scheduling changes, communicating changes to patients, and team members
Coordinate the completion of all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms) as part of the pre- and post-visit in accordance with legal, risk management and regulatory compliance, i.e. HIPAA Consents, department of education/department of health consents for care, parent engagement information packets
Prepare for submission any relevant reports for grant applications
Timely preparation and reporting of all community partnership activities (e.g. annual Manhattanville project reporting)
Make appointments and manage recall systems
Attend and participate in team meetings
Maintain supply inventory
Operate business equipment, including computers
Complete and process appropriate reimbursement papers
Other related duties as assigned
Minimum Qualifications
Preferred Qualifications
Registered dental assistant or registered dental hygienist.
Fluent in Spanish
Social work background/experience is a plus.
Other Requirements
Minimum of two years' experience in dental office environment.
Principles of business letter and report writing experience.
Intermediate level of Microsoft Word, Excel and email systems.
Ability to maintain quality, safety, and/or infection control standards.
Skilled in all dental insurances, billing and business operations a plus
Demonstrate and promote superior customer service skills.
Aptitude to understand Dental terminology and treatment planning.
Epic Dental Software Program or other clinic patient information system experience.
Maintain professional demeanor in stressful and taxing environments.
Maintain confidentiality of materials and information.
Manage time, organize duties and assignments, and set priorities to meet multiple deadlines.
Must be able to multi-task and work under pressure with minimal supervision.
Demonstrate effective and professional written and verbal communication skills with all constituents.
Demonstrate strong attention to detail.
Demonstrate problem solving and follow-through skills.
Demonstrate ability to be flexible and accommodating with changes that happen upon short notice.
Work independently and as part of a team.
Completion of CDHC training within 18 months of employment is mandatory. Employer will cover tuition expenses associated with the training. Training hours, if necessary to accommodate during the work-day, up to 7 hours per week, will be covered by the employer for 12 months. However, any training hours outside of normal business hours, such as evening classes, must be a personal commitment of the employee.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia University