Community Covid-19 Technician

Southeast Alaska Regional Health Consortium Juneau , AK 99801

Posted 2 months ago

About Us:

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.

Job Overview:

Under supervision of the COVID-19 Coordinator, assists in organizing, monitoring, and updating the COVID-19 test scheduling in Juneau. This position will require that the employee be able work outside and be briefly exposed to outside elements. Must be able to walk quickly, potentially on uneven surfaces.


  • Facilitate the collection, processing, and transportation of COVID-19 test specimens

  • Provide tester with a self-swab kit, instruct as needed, and collect the test kit.

  • Follow departmental policies to correctly identify the patient before any specimen is obtained

  • Properly label and document the specimens and prepare for shipment

  • Demonstrate outstanding customer service and compassion when interacting with others

  • Communicate with, understand, and react effectively to a diverse population.

  • Follow HIPAA and SEARHC privacy requirement for confidentiality



  • High School Diploma or Equivalent.


  • Previous experience with COVID-19 screening and/or swabbing is highly desired

  • Previous experience in Customer Service or Hospitality Services preferred

  • Prior experience working in a Healthcare environment preferred

  • Experience using Microsoft Office products such as Excel and Word

  • Knowledge of Electronic Health Records (EHR) systems helpful

Knowledge, Skills & Abilities

  • Ability to greet all in a pleasant and helpful manner

  • Must be empathetic and respect others privacy

  • Detail Oriented and organized

  • Must be reliable with a strong work ethic

  • Must be able to adapt to change in a fast pace working environment

  • Must have strong communication skills both verbal and written

  • Work independently with little supervision and generally carry out detailed written and verbal instructions

  • Seeks appropriate help from supervisor to solve problems when appropriate

  • Must comply with all SEARHC policies and procedures regarding patient confidentiality

  • Must be able to walk quickly, carry at least 15 pounds, and comfortable working at outside testing locations.

  • Verifiable track-record of providing excellent customer service

  • Follow all HIPAA and SEARHC privacy requirements for confidentiality

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Community Covid-19 Technician

Southeast Alaska Regional Health Consortium