Community Association Manager

Job Description Job Description Community Association Manager The Cream Group & Sabal Palm Condominiums is excited to welcome a new Property Manage to our team We are seeking a driven licensed Property Manager (CAM) to fulfill the role of the onsite Property Manager .This role provides management, direction, and leadership to ensure the property is maintained and operated in accordance with community & company objectives. Community Association Managers are certified and licensed by the State of Florida for Community Association Management (CAM). An active Florida Community Association Manager license is REQUIRED.

Bilingual in the Spanish language is a plus. POSITION RESPONSIBILITIES: • Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures. • Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors. • Provides leadership and direction to effectively manage relationships with other business groups, e.g. Leasing, Asset Management, to ensure a high level of tenant service and achievement of company and property goals and objectives. • Develops and maintains an effective ongoing resident relation plan, implement initiatives, and maintain an operating environment to achieve a satisfactory level of resident services as measured by formal and informal feedback and surveys. • Defines and implements goals relating to internal and external customers. • Develops and submits complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset as well as market conditions. • Monitors the repair and restoration process by contractors engaged by the Association with the day to day activities of the Association. • Establishes and maintains industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups. • Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to ensure that the service is being delivered.

Demonstrates a routine and effective ability to adjust to changing circumstances. • Listens attentively to questions and comments. Communicates in a professional and composed demeanor under all circumstances. Responds to phone calls and correspondence in a timely, professional manner. • Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems. • Maintains a professional relationship with BOD, Unit Owners and vendors. • Encourages staff to behave in a professional manner and comply with company’s safety standards.

Motivates staff to work as a team. • Responds to questions accurately when asked and possesses good communication and composition skills. • Ability to run a BOD meeting when necessary according to Robert’s Rules of Order. Creates a management report, which depicts the actual condition of the building, the progress of specific projects and makes clear and concise recommendations. • Prepares a professional presentation of reports, budgets, bids, etc. Supports the Company’s philosophy, goals and adheres to Company policies. • Offers helpful input when asked for suggestions for improved policies and procedures. • Observes all safety standards and participates in the Company’s efforts to provide a safe work environment. • Understands and follows directions given by direct supervisors as well as the BOD and conscientiously completes them. • Acts quickly and effectively when the situation demands it. • Organizes time effectively and successfully balances the competing demands of multiple projects. • Schedules vacations in advance with consideration of back up during absence.

Prepares accurate management report and submits them on a timely manner. • Addresses Worker Compensation Incidents in a timely manner. • Attends monthly Manager’s meetings. Maintains minutes book. Appears prepared for Board Meeting presentations. • Monitors contracts regularly. Sends cancellation notices timely. • Handles contract evaluations professionally. • Completes community calendar and annual processes timely.