Community Association Manager - R3

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Position Title: Community Association Manager
Location: Cerritos, CA
Reporting To : Associate VP of Community Management
Status: Exempt, Full-Time
Salary: $70,000 - $75,000 DOE

COMPANY PROFILE:

The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails.

It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation.

Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.

EMPLOYEE OWNER POSITION PURPOSE:

The Community Association Manager II is responsible for the management of the operations, maintenance, and oversight of designated Homeowner Association, including, but not limited to the specific tasks as outlined below. Acts as a proactive leader with Boards of Directors in taking a proactive approach to maintenance, financial forecasting, and planning for the future of client communities.

Always thinks through Board Members positions and provide them with comprehensive information, anticipating their questions, before asking them to render decisions, which is key to Leadership Management. Presents a balanced dialogue to owners and Board members regarding processes and expectations of community operations. Maintains a position of trust with the client by listening to concerns and responding timely and completely.

Actively supports client satisfaction and retention by overseeing the follow through of client tasks fully leveraging internal support teams, systems, training, and resources. Business is conducted under the direction of the Board of Directors in accordance with state regulations, the Associations Governing Documents, local ordinances, community management industry standards, with a professional, helpful, and courteous customer experience focus.

JOB DUTIES AND RESPONSIBILITIES:

Manage a portfolio of assigned communities that may include single family, townhomes, condominiums, or commercial industrial complexes
Coordinate with multiple support teams to oversee tasks and ensure Association deliverables are met in a timely manner
Accountable to client requests and tasks, maintains visibility and communication with internal and external partners to ensure they meet the goals established by the Board for relevance, budget, and quality of service.
Guide, assist, and recommend a course of action for Board members to conduct business using Leadership Management (proactive planning)
Manage the proactive planning, large-scale projects, and legal deadlines for the Association. Serve as primary point of contact for the Board of Directors and Committees in coordination with an Assistant Community Manager and other support team members
Perform periodic physical site inspections or visits as needed to oversee projects, condition of common areas, or membership compliance with Association use restrictions and operating rules. May also review the completion of inspections by other team members for property status.
Carry out the policies and directives adopted by the Board in accordance with our contractual terms and conditions and effectively communicate updates to support teams.
Maintain current knowledge of governing documents, applicable state regulations, and local ordinances that