Staff the residential office during scheduled shift
Know the New School website and resources to best answer questions and provide appropriate service
Verbal and written communication skills are required when interacting with students, parents, and building or other university staff.
Maintain confidentiality in the work space
Respond to emergencies, escort students to the hospital when necessary, and contact the appropriate professional staff when appropriate
Complete errands and manage assigned tasks which may include travel to other offices and buildings
Know and abide by all residence hall and New School policies.
Complete paperwork (logs, reports, messages etc) administrative tasks neatly, legibly, and thoroughly.
Assist residents in properly placing work orders and identifying emergencies that should be communicated immediately.
Maintain a clean work space (desk should be free of personal belongings etc.)
Give tours during office hours and be able to show their room
Check and respond to building email & voicemail throughout the shift
Foster a positive working relationships and regularly check-in with building support staff including Campus Safety, mail clerk(s), facilities & maintenance staff, resident advisors, and other Community Assistants
Participate in monthly meetings and necessary CA training sessions as assigned by supervisor.
Assist with check ins, check outs, accepted students day, and building openings and closings.
Participate in an additional 10 hours of leadership development/training each semester/summer
Complete the Hospital Escort Training and serve in that capacity during each shift
Assist in social media initiatives to build community in the hall.
Monitor any social media accounts for your assigned building and post regularly as determined with your supervisor
Work to build community by assisting with building beautification, bulletin boards, programming, and additional community involvement as determined in conjunction with your supervisor
Other duties as assigned.
The New School