Community Advocate Pharmacy Technician

Overview

Symbria Rx Services is seeking a Remote LTC Pharmacy Data Entry Technician to add to our growing team at our Pharmacy in Woodridge, IL.

Why work for us?

At Symbria our employees act like owners - because we are owners! As one of the few 100% employee-owned healthcare providers, our focus remains on delivering best-in-class services within our Pharmacy, Rehabilitation and Well-Being operations, which allows our clients to improve the lives and well-being of their patients and residents. Our teams utilize insights and analytics to drive better health outcomes for our partnered post-acute and senior living communities while providing them with flexible service options.

Symbria's Core Values drive the way we partner with those clients, their patients and residents and the way our diverse employee-owners work together:

• Integrity

• Honest, Fairness and ethics

• Compassion

• Commitment to serving seniors

• Stewardship

• Maximizing mission and margin

• Innovation

• Striving to enhance our value to your organization

• Teamwork

• Working together unselfishly toward goals

As an employee-owner, Symbria's success becomes your success. In addition, we provide:

• Competitive pay, aligned with market guidelines

• Full Benefits Package, including very generous paid time off plans

• Professional liability coverage

• 100% employer-funded ESOP retirement plan

• 401(k) and Roth(k) plans

• Continuing education

• Credit union membership

Symbria's Talent Team handles candidate communication directly rather than utilizing outside agencies; if interested in this role, direct application to the job posting and contact with a Symbria talent team member is recommended.

EOE

Responsibilities

The main function of this role will be triaging calls and assisting callers.

• Contact physician's office as needed for refill authorization.

• Contact client for verification of orders as needed.

• Process all new and refill prescriptions.

• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.

• Document correspondence and follow up in the system.

• Prepare audit sheets and provide feedback to manager.

• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.

• Initiate and document correspondence and follow up in system.

• Answer incoming calls promptly and provide high standard of customer service to the client.

Working Hours:

• 7 on 7 off evening/overnight shift

Must currently live in a state Symbria Rx Services is licensed in:

• AZ, CO, IN, FL, KS, MA, MI, MO, OH*

Qualifications

• High School diploma or general education degree (GED).

• Pharmacy Technician license and Certification (CPhT) as per state requirements.

• Long-term care pharmacy experience required.

• Frameworks and Docutrack experience required.