Communications Technician (Nys Helps)

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Review Vacancy

Date Posted 06/11/24

Applications Due06/25/24

Vacancy ID160643

• Basics

• Schedule

• Location

• Job Specifics

• Contact

NY HELPYes

AgencyParks, Recreation & Historic Preservation, Office of

TitleCommunications Technician (NYS HELPS)

Occupational CategoryNo Preference

Salary Grade10

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $43768 to $53708 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Variable

Hours Per Week 40

Workday

From 12 AM

To 12 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Saratoga

Street Address Saratoga Spa State park-Park Police

19 Roosevelt Drive

City Saratoga Springs

StateNY

Zip Code12866

Minimum Qualifications *Candidates must be a high school graduate or have a high school equivalency diploma and one year of experience as a dispatcher in an emergency service organization. Examples of Qualifying Experience: police, fire and emergency medical dispatching (civilian or military experience is acceptable)

• Candidates must pass a physical and medical evaluation including drug test and psychological evaluation to determine fitness to perform the essential duties of the position.

Duties Description • Receive and transmit police messages via radio, telephone, and eJustice portal.

• Maintain logs, records and written documents required by the Division of Law Enforcement.

• Maintain professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential.

• This position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software.

• Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond.

• Make urgent and important decisions regarding emergency situations based on knowledge, skills and policies and procedures.

• Perform administrative duties such as data entry and retrieval, information filing and record keeping.

• Comply with all Federal, State and Local regulations relative to communications and protected data and information.

• Other duties as assigned.

• Candidates must successfully pass a background investigation

• Candidates must pass a physical and medical evaluation including drug test and psychological evaluation to determine fitness to perform the essential duties of the position.

Additional Comments OPERATING NEEDS:

• Candidates must be able to work a variable schedule which may include weekends, holidays and evenings.

• Candidates must successfully pass a background investigation

Additional Information:

BENEFITS:

There are various benefits that a permanent employee is entitled to, based on their negotiating unit:

• Vacation, Holiday, Sick, and Personal Leave

• Health Care Coverage

• Retirement Plan

• Payroll Deduction Savings Plans

• Tuition Assistant Programs

• Life Insurance and Disability Insurance

Learn more about our benefits for permanent state employes, visit:

https://parks.ny.gov/employment/benefits.aspx

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.

Name Sgt. Craig Reichert

Telephone

Fax

Email Address Craig.Reichert@parks.ny.gov

Address

Street Saratoga Spa State park

19 Roosevelt Drive

City Saratoga Springs

State NY

Zip Code 12866

Notes on ApplyingIf you feel you meet the minimum qualifications and the Agency operating needs and are interested in being considered for this vacancy, you can obtain an Employment Application from your local park office, your region's administrative headquarters or download an application from the New York State Office of Parks, Recreation and Historic Preservation website at www.parks.ny.gov/employmnet. Please forward your application and resume to: Craig.Reichert@parks.ny.gov. It is the responsibility of each applicant to accurately describe their experience and demonstrate that they meet minimum qualifications and agency operating needs.