Communications Technician II - Baldwin County Commission

This individual provides advanced field service support and installation of the County's Telephone Sets, Desktop Computer Systems, Two-way Radio Systems, Cellular Phones, Premise wiring and fiber infrastructure for voice and data, and Security Cameras. In addition this individual provides basic level field support of LAN and WAN equipment (i.e. hubs, switches, and routers) and basic PBX trouble shooting and maintenance.

This position requires driving as an essential function of the position. For Baldwin County driving requirements, please see the following link: Driver Qualifications. Successful applicants must be at least 20 years old, insurable by the County's insurance carrier, pass a criminal and motor vehicle background check and will be subject to a pre-employment drug test and physical.

Premise Cabling & Wiring Installation and Maintenance

• Pull and terminate voice, video, & data cables.

• Understand & terminate patch panels.

• Tone out cables.

• Make & test patch cables

• Build telephone main frames.

• Know & use telephone color code standards.

• Terminate 100 pair and larger telephone cables.

• Terminate, test, & certify Category 5 data cables.

• Terminate, test, & certify Fiber Optics.

• Cross connect voice cables.

Systems/Equipment Installation and Maintenance

• Advanced installation, setup, and maintenance of Desktop Computer Systems.

• Advanced installation, setup, and maintenance of Computer Peripheral Equipment.

• Advanced telephone set installation and maintenance.

• Installation, programming, and maintenance of Two-way Radios.

• Installation, programming and maintenance of cellular phones.

• Installation and maintenance of security cameras.

• Installation and maintenance of public safety mobile electronics (cameras, lights, radar)

• Installation, programming, and maintenance of DSU/CSU units.

• Basic installation, programming, and maintenance of hubs, routers, and switches.

• Basic-level PBX trouble shooting and maintenance.

• Understand & use all test equipment required to complete tasks.

Administrative & Record Keeping.

• Keep work order status & work order time entry up to date.

• Keep assigned parts inventory up to date and accounted for.

• Follow industry and departmental standards for labeling and documenting cables, equipment, etc.

• Should possess an Associate's degree or Technical Certificate from a recognized college, university, or technical school in Communications, Electronics, Computer Science, Information Technology, or a closely related field.Or combination of education and experience equivalent to these requirements.

• Should have a minimum of one years' experience as a Communications Technician Iin a multi-site distributed environment.

• Should possess A+ Certification or equivalent experience.

• Must be willing to travel and stay overnight as required.

• Must be willing to work nonstandard hours, including weekends and overtime.

• Must be willing to attend additional training, skills development, and other self-improvement courses as deemed necessary by supervisor.

• Thorough knowledge of basic electronic diagnosis and repair.

• Good knowledge of two-way wireless communications systems.

• Thorough knowledge of premise wiring and fiber for voice and data communications.

• Good knowledge of outside plant wiring and fiber for voice and data communications.

• Good knowledge of station level Telephony equipment

• Some knowledge of system level Telephony equipment and programming.

• Some knowledge of TCP/IP.

• Good knowledge of desktop computer systems and computer peripheral equipment.

• Some knowledge of computer operating systems and computer networks

• Ability to plan and organize work in order to set priorities and meet deadlines.

• Ability to relate highly technical issues and respond to questions at a layman's level of understanding.

• Ability to communicate effectively, both orally and in writing.

• Ability to establish and maintain effective working relationships with department heads and other employees.