Communications Systems Analyst II

The Valley Transportation Authority Santa Clara , CA 95051

Posted 1 month ago

Job Description:

Distinguishing Characteristics

This is the journey-level in the Communications Systems Analyst series. This class is distinguished from the Communications Systems Analyst I by performing the full range of duties as assigned. This classification is responsible for radio/wi fi/cell communications and security systems: telephone, digital microwave radio, global positioning systems, analog and digital communication control switches, analog and digital base radio stations, diagnostic maintenance stations, Computer Aided Dispatch/Automatic Vehicle Locator (CAD/AVL) systems, remotely controlled and monitored closed circuit TV systems (CCTV), electronic security and entry control systems, and remotely monitored, controlled and administered recording systems.

Positions in these classifications may be assigned to one or more functional areas: system administrator for UNIX, HP-UNIX, or Windows based systems; database administrator for Private Automated Branch Exchange (PABX)/Voice Over Internet Protocol (VoIP)telephone system and/or remote audio recording systems; data communications equipment maintenance; CAD/AVL systems and radio system maintenance; database administration for card access and associated security systems. This classification provides information to users, coworkers on a one-on-one basis to transfer work or demonstrate applications and/or business processes.

The Communications Systems Analyst II may provide leadership or assistance in projects involving internal and external personnel. Activities include arranging meetings, being an active participant, coordinating tasks, proposing solutions, or demonstrating or testing application functionality on basic deployments/upgrades.

This class differs from the next higher level class of Senior Communications Systems Analyst in that the Senior Communications Systems Analyst is an advanced journey-level classification and performs the most difficult and responsible types of duties assigned to this class series, including serving as project lead over staff responsible for operation, maintenance, and software administration of communication and security systems. The Senior Communications Systems Analyst may lead project functions that including assigning work, reviewing the work of others, and keeping the supervisor updated.

Classification Bargaining Unit: SEIU

Essential Job Functions

Typical Tasks

  • Performs systems tuning, backup, and maintenance;
  • Evaluates telecommunication, radio, security, and surveillance equipment, systems, and operations for safety, cost effectiveness, efficiency, and reliability;
  • Assists with analysis, troubleshooting, and resolving problems with assigned systems which may be indoors or outside and may require physical labor;
  • Installs, tests, and repairs communications and security systems and equipment;
  • Provides analytical and technical support in the design, construction, installation, operation, maintenance and repair of large, complex and geographically diverse communications and security systems;
  • Develops or assists in the development of maintenance procedures for telecommunication hardware and software;
  • Administers database for PABX telephone communications systems by setting up profiles, backing up files, and installing and maintaining Computer Telephony Integration (CTI) and Automatic Call Distribution (ACD) software;
  • Administers data base for any of the following: remotely monitored audio recording systems, servers, and recording devices; CAD/AVL system; and/or card access security system;
  • Designs and administers analog and digital CCTV system networks and digital recording devices;
  • Implements configuration management of hardware and software in relation to moves, additions, and changes to communications systems;
  • Assists in preparing Request for Bid and Request for Proposal documents for purchase of communications and security related equipment or services by VTA;
  • Leads smaller projects or portions of larger projects using VTA personnel, consultants, and vendors;
  • Assists with project management activities on various communications and security related procurements, installations, and construction projects;
  • Analyzes various utility usage and cost data and recommends or implements efficiency and/or cost saving measures;
  • As directed, completes minor budgeting activities, SAP user transactions, memoranda writing and administrative tasks such as email or technical reports;
  • Assists with minor procurements, and related administrative tasks;
  • Coordinates the work of contract employees;
  • Maintains effective liaison with suppliers and contractors as well as internal departments;
  • Prepares and presents progress and status reports;
  • Drives vehicles to and from work sites;
  • Assists with the administration of VTA's wireless systems, network and devices including Worldwide Interoperability Microwave Access (WiMAX), Wireless Network (Wi-Fi), and Wireless Access Point (WAP);
  • Assists with the administration and support of VTA VoIP systems and technology;
  • Supports and maintains cellular communications and devices (such as phones, personal digital assistant, tablet PC, Blackberry, and mobile data terminals);
  • Assists with the support of VTA fiber optics (design, install, operate, test, maintain, and repair);
  • Assists with the support and maintenance of electronic fare collection (operation, repair, and maintenance);
  • Assists with the support and maintenance of UHF T-Band radio system components and base station;
  • Maintains technical and functional competency in area of assignment;
  • Performs related duties as required.

Minimum Qualifications

Employment Standards

Sufficient training, education and experience to demonstrate possession of the required technical knowledge, skills, and abilities.

Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to possession of an associate degree in electrical engineering, electronics, computer science, or related field and three years of experience in the installation and repair of communications equipment and systems, Global Positioning Systems, and /or digital microwave radio systems. (Additional applicable experience with communications equipment and systems substitutes for college education on a year for year basis.)

Note: An Information Systems Analyst II with two years of journey-level experience performing technical and analytical tasks in support of computer networks, micro computers, and peripheral equipment meets the minimum qualifications for the classification of Communication Systems Analyst II provided that the candidate has taken coursework in one or more of the following areas: communications (telephony and radio), security systems (CCTV), and computer programming languages used in the installation and maintenance of the previously mentioned electronic devices.

Possession of a valid general class Radiotelephone Operators license (issued by the Federal Communications Commission) or an equivalent Communication Technician Certification (issued after examination by a recognized two-way radio professional organization) is desirable.

Possession of a valid class C California driver's license is required.

Supplemental Information

Knowledge of:

  • Practices, methods, equipment, and tools of installing electronic communications equipment;

  • Computer programming languages including C, HP-UNIX, UNIX, Transmission Control Protocol, and Internet Protocol (TCP/IP);

  • Theory and principles of electronic and telecommunications systems in circuits such as PABX, VoIP, and fiber optics.

  • Project management at a basic level, including organizing and managing project tasks;

  • Project procurement process and techniques.

Ability to:

  • Interpret technical documents, blueprints, schematic drawings, operations and maintenance manuals, and procedures;

  • Assess, troubleshoot, and repair communications equipment and systems down to the component level and software line-of-code level;

  • Perform skilled shop work in the maintenance and repair of radio and electronic equipment;

  • Keep records and write reports;

  • Communicate clearly and effectively, both orally and in writing;

  • Establish and maintain effective working relationships with those contacted in the course of work;

  • As directed, be available to work irregular hours, weekends, and holidays including on call (24/7/365).

  • Prepare complex technical bid and proposal documents for communications systems related equipment and services;

  • Evaluate proposals submitted by various contractors or vendors for equipment and services required by VTA;

  • Review, monitor, and provide guidance to Communication Systems Analyst I doing work within the same functional area;

  • Work with users and coworkers on a one-on-one or small group informal basis to transfer work or demonstrate equipment features.

General Instructions

Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Questions not answered within this job announcement may be sent to personnel@vta.org.

To ensure consideration, completed applications must be submitted online to the Human Resources department by the stated closing time and date posted. When the stated closing date is "continuous," apply immediately; the position may close without notice.

You will receive an immediate email confirming receipt of your submitted application. If you do not receive this email, contact NEOGOV's Applicant Assistance Line at (855) 524-5627 between 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.

Only on-line applications will be accepted for this recruitment (paper applications or resumes will not be accepted). Job Interest Notification Cards, or copies of previous, partial, or un-submitted applications, are not an acceptable substitute to a completed application.

ALL APPLICATION AND TESTING NOTIFICATIONS WILL BE SENT BY E-MAIL. Applicants should select e-mail as the preferred method of notification. Candidates must maintain an up-to-date, valid and reliable e-mail address. Candidates are also responsible for maintaining up-to-date phone numbers and addresses on their on-line account. Due to the number of applications received, candidates must check their application status through their on-line account. Contact NeoGov for assistance if needed.

Information on how to apply for jobs at the VTA is available on the VTA Employment website and from the NEOGOV's Applicant Assistance Line (855) 524-5627. NeoGov Applicant support is available from 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.

Americans with Disabilities Act Accommodations

The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you wish to request an accommodation, please click here.

Application Processing Information

All related current and past work experience (including VTA experience) must be listed and fully described in the Work Experience section of the application ("See Resume" is not acceptable). Incomplete or improperly completed online applications may be rejected even if you are qualified for the position for which you are applying. It is your responsibility to ensure that the online application reflects the work experience and education needed to meet the requirements for the position you are applying for. Although your resume may have all your experience and education details, please make sure to complete each section of the online application to ensure that your information is accurately captured during our screening process.

Important: Proof of Education, either as a copy of a diploma or transcript, is required to verify all educational units listed on your application. Official transcripts are not necessary. Copies of diplomas, degrees, transcripts, or foreign transcript evaluations must be attached to the submitted application as a pdf.

Note: Failure to provide all of the required documents in the appropriate format (pdf ONLY), and properly labeled as shown in the example (for example: Smith_J BS Diploma), will result in the application being rejected as incomplete. No exceptions will be made.

Note: Applicants holding degrees or credentials from outside the United States who are using these qualifications exclusively to qualify for a position are required to provide a foreign transcript evaluation as a pdf and properly labeled as shown above. Failure to provide a foreign transcript evaluation will result in the application being rejected as incomplete. No exceptions will be made.

All applications are subject to review as to meeting minimum qualifications at any point in the recruitment process. Passing any step is no guarantee of continuation if it is determined that the applicant does not meet the minimum qualifications as stated in the class specification.

Candidates found to have exaggerated/falsified their qualifications, experience, training, and/or education may be disqualified at any point in the recruitment process and may be denied future employment with the VTA.

If selected for the position, candidates will be required to complete a criminal conviction disclosure form. Candidates who successfully become VTA employees, and fail to disclose any of the criminal background information as required may be subject to discipline up to and including discharge.

Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. If you have questions related to an Eligible List you might be on or were on, you should contact Human Resources.

If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Communications Systems Analyst

The Valley Transportation Authority

Posted Yesterday

VIEW JOBS 11/12/2019 12:00:00 AM 2020-02-10T00:00 Job Description Definition Under direction, the Senior Communications Systems Analyst leads and participates in the work of staff in performing operation, maintenance, upgrade, repair, and software administration of radio, wired and wireless communication, closed circuit television (CCTV) and security systems, related electronic equipment, and associated software utilized by a transit agency; ensures vendor performance and contract compliance; and provides technical support to user groups, contractors, vendors, and management. Activities can occur indoors or outside and may require physical labor. Distinguishing Characteristics Senior Communications Systems Analyst is the advanced journey level in the Communications Systems Analyst series. Positions at this level are distinguished from other classes in this series by the level of responsibility assumed, in-depth technical knowledge, and complexity of duties assigned. The Senior Communications Systems Analyst performs project lead functions including the authority to assign work, delegate assignments, and review the work of others. This class is responsible for the following communications and security systems: telephone, digital microwave radio, global positioning systems, analog and digital communications control switches, analog and digital base radio stations, diagnostic maintenance stations, Computer Aided Dispatch/Automatic Vehicle Locator (CAD/AVL) systems, remotely controlled and monitored closed circuit TV systems (CCTV), electronic security and entry control systems, and remotely monitored, controlled, and administered audio recording systems. Positions in this classification may be assigned to one or more functional areas: system administrator for UNIX, HP-UNIX, or Windows based systems; database administrator for Private Automated Branch Exchange (PABX) /Voice Over Internet Protocol (VoIP) telephone system and/or remote audio or video recording systems; data communications equipment maintenance; public address and audio-video equipment, CAD/AVL systems and radio system maintenance; database administrator for card access and associated security systems. The Senior Communications Systems Analyst is distinguished from the Communications Systems Manager in that the latter has overall responsibility for planning, directing and supervising the work of the Communications Systems unit. Classification Bargaining Unit: SEIU Essential Job Functions Typical Tasks * Leads and participates in the work of staff in the assigned functional area in the Communications Systems unit; * Performs systems tuning, backup, and maintenance; * Trains customers, staff, and others as needed in a formal setting, in a group, or one-on-one; * Evaluates telecommunication, radio, security, and surveillance equipment, systems, and operations for safety, cost, effectiveness, efficiency, and reliability; * Analyzes, troubleshoots, and resolves problems with assigned systems which maybe indoors or outside and may require physical labor; * Installs, tests, and repairs communications and security systems hardware and equipment; * Provides analytical and technical support in the design, construction, installation, operation, maintenance and repair of large, complex and geographically diverse communications and security systems; * Reviews and evaluates work products, methods, and procedures, and identifies and resolves issues; * Develops or assists in the development of maintenance procedures for telecommunication hardware and software; * Administers database for PABX and VOIP telephone communications system by setting up profiles, backing up files, and installing and maintaining Computer Telephony Integration (CTI) and Automatic Call Distribution (ACD) software; * Administers database for any of the following: remotely monitored audio recording systems, servers, and recording devices; CAD/AVL system; card access security system; * Designs and administers analog and digital CCTV system networks and digital recording devices; * Implements configuration management of hardware and software in relation to moves, additions, and changes to communications systems; * Prepares Request for Bid and Request for Proposal documents for purchase of communications and security related equipment or services by VTA; * Serves as project manager and lead on various communications and security related procurements, installation, and construction projects; * Analyzes various utility usage and cost data and recommends or implements efficiency and/or cost savings measures; * Performs administrative tasks such as paying bills and invoices; enters SAP requisitions for major and minor procurements; * Coordinates the work of contract employees; * Maintains effective liaison with suppliers and contractors as well as internal departments; * Prepares and presents progress and status reports; * Drives vehicles to and from work sites; Administers VTA's wireless systems, network, and devices including Worldwide Interoperability Microwave Access (WiMAX), Wireless Network (Wi-Fi), and Wireless Access Point (WAP); * Administers and supports VTA VoIP systems and technology; * Supports and maintains cellular communications (such as 3G, 4G, LTE, WiMAX) and devices (such as phones, personal digital assistants, tablet PCs, Blackberries, and mobile data terminals); * Supports and maintains public address and audio-video equipment; * Supports VTA fiber optics (design, install, operate, test, maintain and repair); * Supports and maintain electronic fare collection (operation, repair, maintain); * Supports and maintain UHF T-Band Radio system components and base stations; * Maintains technical and functional competency; * May be required to monitor project expenditures, recommending adjustments as necessary; * Performs other related duties as required. Minimum Qualifications Employment Standards Sufficient training, education, and experience which demonstrate the ability to perform the above tasks and the possession of the following knowledge and abilities. Development of the required knowledge, skills, and abilities is typically obtained through training and experience equivalent to possession of an associate degree in electrical engineering, electronics, computer science, or related field and five (5) years of increasingly responsible experience in the installation and repair of communications equipment and systems, including UNIX, HP UNIX, Global Positioning Systems (GPS), and/or digital microwave radio systems. (Additional applicable experience with communications equipment and systems substitutes for college education on a year for year basis.) Possession of a valid general class Radiotelephone Operators license (issued by the Federal Communications Commission) or an equivalent Communication Technician Certification (issued after examination by a recognized two-way radio professional organization) is desirable. Possession of a valid class C California driver's license is required. Employees in this class may be required to lift equipment weighing up to 50 pounds. Supplemental Information Knowledge of: * Tools, equipment, practices, and methods of installing electronic communications equipment; * Computer programming languages including C, HP-UNIX, UNIX, Transmission Control Protocol and Internet Protocol (TCP/IP); * Theory and principles of electronics and telecommunications systems and circuits such as radio, CCTV, PABX, VOIP, and fiber optics; * Principles and practices of lead supervision and training; * Project procurement and project management techniques; * Work planning and project management techniques. Ability to: * Interpret technical documents, blueprints, schematic drawings, operations and maintenance manuals, and procedures; * Assess, troubleshoot, and repair communications equipment and systems down to the component level and software line of code level; * Perform skilled shop work in the maintenance and repair of radio and electronic equipment; Lead and direct the work of subordinate personnel, contractors, and related vendors; * Train customers and staff as needed; * Prioritize complex and demanding workloads and team/vendor schedules; * Prepare and present comprehensive and clear reports and recommendations; * Multitask with a strong attention to detail; * Keep current with changes within a functional area, such as methods, practices, and technology; * Organize and manage time effectively; * Prepare complex technical bid and proposal documents for communication related goods or services; * Track and administer project budgets, pay invoices, creates purchase requests, and related procurement tasks; * Evaluate proposals submitted by various contractors or vendors for goods or services required by VTA; * Work irregular hours, weekends, and holidays including on call (24/7/365); * Communicate clearly and effectively, both orally and in writing; * Establish and maintain effective working relationships with those contacted in the course of work. General Instructions Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Questions not answered within this job announcement may be sent to personnel@vta.org. To ensure consideration, completed applications must be submitted online to the Human Resources department by the stated closing time and date posted. When the stated closing date is "continuous," apply immediately; the position may close without notice. You will receive an immediate email confirming receipt of your submitted application. If you do not receive this email, contact NEOGOV's Applicant Assistance Line at (855) 524-5627 between 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays. Only on-line applications will be accepted for this recruitment (paper applications or resumes will not be accepted). Job Interest Notification Cards, or copies of previous, partial, or un-submitted applications, are not an acceptable substitute to a completed application. ALL APPLICATION AND TESTING NOTIFICATIONS WILL BE SENT BY E-MAIL. Applicants should select e-mail as the preferred method of notification. Candidates must maintain an up-to-date, valid and reliable e-mail address. Candidates are also responsible for maintaining up-to-date phone numbers and addresses on their on-line account. Due to the number of applications received, candidates must check their application status through their on-line account. Contact NeoGov for assistance if needed. Information on how to apply for jobs at the VTA is available on the VTA Employment website and from the NEOGOV's Applicant Assistance Line (855) 524-5627. NeoGov Applicant support is available from 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays. Americans with Disabilities Act Accommodations The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you wish to request an accommodation, please click here (Download PDF reader). Application Processing Information All related current and past work experience (including VTA experience) must be listed and fully described in the Work Experience section of the application ("See Resume" is not acceptable). Incomplete or improperly completed online applications may be rejected even if you are qualified for the position for which you are applying. It is your responsibility to ensure that the online application reflects the work experience and education needed to meet the requirements for the position you are applying for. Although your resume may have all your experience and education details, please make sure to complete each section of the online application to ensure that your information is accurately captured during our screening process. Important: Proof of Education, either as a copy of a diploma or transcript, is required to verify all educational units listed on your application. Official transcripts are not necessary. Copies of diplomas, degrees, transcripts, or foreign transcript evaluations must be attached to the submitted application as a pdf. Note: Failure to provide all of the required documents in the appropriate format (pdf ONLY), and properly labeled as shown in the example (for example: Smith_J BS Diploma), will result in the application being rejected as incomplete. No exceptions will be made. Note: Applicants holding degrees or credentials from outside the United States who are using these qualifications exclusively to qualify for a position are required to provide a foreign transcript evaluation as a pdf and properly labeled as shown above. Failure to provide a foreign transcript evaluation will result in the application being rejected as incomplete. No exceptions will be made. All applications are subject to review as to meeting minimum qualifications at any point in the recruitment process. Passing any step is no guarantee of continuation if it is determined that the applicant does not meet the minimum qualifications as stated in the class specification. Candidates found to have exaggerated/falsified their qualifications, experience, training, and/or education may be disqualified at any point in the recruitment process and may be denied future employment with the VTA. If selected for the position, candidates will be required to complete a criminal conviction disclosure form. Candidates who successfully become VTA employees, and fail to disclose any of the criminal background information as required may be subject to discipline up to and including discharge. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. If you have questions related to an Eligible List you might be on or were on, you should contact Human Resources. If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org. The Valley Transportation Authority Santa Clara CA

Communications Systems Analyst II

The Valley Transportation Authority