Communications Specialist- (Onsite, Full Time)

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

• Develop press materials including press releases, fact sheets, messaging documents, blogs, social media content, and pitch materials

• Manage and update database of media contacts, including developing media contact lists

• Support new campaigns through proactive media outreach across print, broadcast, and online outlets across family, travel, lifestyle, consumer, targeted trade outlets

• Media monitoring and reporting for both proactive and reactive/crisis issues

• Review and manage incoming community relation requests

• Manage influencer programs by researching and building new relationships

• Coordinate logistics and support influencer visits

• Community management and monitoring of brand social media channels and regular collaboration with guest services to field customer inquiries

• Plan, write, and edit engaging, channel-specific social media content for a variety of digital platforms and diverse audiences

• Maintain industry knowledge and keep up to date on social media trends, platform features, and best practices

• Assist with social media photography and videography as needed

• Assist with other duties, included office assistance as needed

• Communicate professionally and effectively with Ambassadors, Vendors, and our Guests

What it takes to succeed:

• At least two years' experience related to Public Relations, hospitality industry, marketing and communication or equivalent related experience.

• Bachelor's degree in Public Relations, marketing, and/or combined equivalent of education and experience.

• Proficiency in Microsoft Office Programs (MS Word, Excel, PowerPoint, and MS Outlook).

• Knowledge of and familiarity with social media influencer marketing

• Excellent written, verbal and visual communication skills, with the ability to convey important ideas and concepts to different audiences clearly and persuasively, especially to senior management, top executives from key accounts, and hospitality industry leadership in group settings and able to adapt communication styles.

• Must be able to function effectively as part of a collaborative team, as well as work independently, to meet deadlines

• Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment.

• Ability to manage and prioritize multiple complex projects to completions while seizing emerging opportunities.

• Ability to multi-task, meet stringent deadlines, and work in a fast-paced, team selling environment.

• Positive and enthusiastic demeanor in order to set example to the park staff on how to champion the organization

• Availability to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays.

What else is important:

• Must be able to lift 20 pounds and push/pull up to 50 pounds

• Must be able to work indoors and outdoors, in varying weather, to include extreme heat

• Work regularly Monday through Friday but with flexibility based on business need to include weekends, evenings, and holidays. Occasional travel required.

• Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting, and reporting of unsafe situations.

Compensation: $25 per hour

The perks of the position:

• Paid Time Off

• Complimentary Park Tickets and Passes

• Park Discounts on Food and Merchandise

• Medical, Dental, and Vision Insurance

• 401K Retirement plan

• Voluntary Insurance

• Life Insurance

• Disability Benefits

• Tuition Reimbursement

• Dependent and Health Care Flexible Spending Accounts

• Employee Assistance Program

• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.