Communications Specialist I (Temporary)

Job Responsibilities

Telecommunications Operator for the Midlands Technical College Police Department Communications Center. Receives calls requesting assistance or information on Midlands Technical College campuses.

Dispatches information to Midlands Technical College Police and Security Officers via two-way radio systems, telephones, and other electronic mediums. Operates and maintains Midlands Technical College Police Department Computer Aided Dispatch (CAD) system; documents all radio transmissions, call in reports, teletype reports, SLED/CJIS, NLETS, and NCIC transactions. Monitors fire alarms, burglar alarms and campus surveillance systems; maintains all certifications & skills required for proficiency needed to operate all associated equipment & databases; maintains all radio equipment, computer and audio recorder systems, and reports all issues that cannot be fixed to supervisors.

Midlands Technical College is dedicated to providing excellent service to its students, employees, and the community.

This position is located on the Airport Campus in the Campus Police department.

Minimum and Additional Requirements

A high school diploma. Must be a US Citizen and at least 18 years old.

Ability to convey and interpret oral and written communications to and from law enforcement officers and the general public. Must be able to complete SLED/CJICS NCIC Certification within six (6) months of hire. Ability to speak clearly and receives or relay information accurately.

Strong working knowledge of telephone and radio communications equipment. The ability to remain calm and make quick decisions during stressful situations and emergencies.

Preferred Qualifications

At least one (1) year experience with voice communications systems or central switchboard operations. NCIC Full Function Certification.

Demonstrated proficiency working with modern communication systems. Prior experience in a customer service environment preferably a Emergency Services Communications Center.

Additional Comments

DIVERSITY STATEMENT: Midlands Technical College (MTC) believes diversity, equity, and inclusion are key pillars in achieving success in the classroom, workplace, and beyond.

The college is committed to attracting and retaining a diverse group of faculty and staff as well as fostering a climate where all individuals and groups feel welcomed, valued, and heard. Through this commitment, MTC is maintaining a working and learning environment that fosters empathy, critical thinking, and cultural understanding.

EEO STATEMENT: It shall be the policy of Midlands Technical College to make employment decisions (recruitment, hiring, promotion, compensation, training, benefits, and all other terms and conditions of employment) without discrimination on the basis of race, sex, sexual orientation, national origin, ethnic group, color, age, religion, disability, genetic information, gender, gender identity, military service, pregnancy, childbirth, or related medical conditions including but not limited to lactation, or any other category protected by applicable law.

In accordance with South Carolina state law, Midlands Technical College is also committed to making qualified veterans a priority for employment.