Communications Specialist

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Description

Work at Evergreen Treatment Services and make a difference in our community!

• ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. Learn more about our mission and values.

• Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we are working to achieve racial equity, health equity, and community justice.

• Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day to serve our most vulnerable community members. Check out the compelling stories told by our patients, clients, and staff members that provide more information and a clear picture regarding our organization's essential work.

This dynamic position plays an important role in helping ETS accomplish our mission!

Job Summary:

• Work hours are flexible but follow the typically Monday-Friday schedule.

• This is a full time position but we will consider a .8 FTE (32 hours a week) position for the right candidate.

• The position is hybrid and the in-person office location is at ETS's administrative office in the Georgetown neighborhood of Seattle.

• The annual salary range for this position is $70,000 to $78,000. ETS strives to achieve pay equity and transparency as part of our goal to create an equitable workplace.

• In addition to a comprehensive benefits package, dues paid in professional organizations will also be covered.

ETS's communications team is growing. As ETS ramps up communications efforts-internally to improve operational effectiveness and externally to promote a more healing-centered narrative around substance use and homelessness in the community-this position is critical to the organization's ability to advance health equity and community justice. The Communications Specialist (CS) supports communications and marketing activities, including planning, coordination, content creation, and public relations. This position raises awareness for the mission, leading to better life outcomes for the people we serve. Because our work is inherently politicized and polarized, the CS will need to demonstrate a high level of discretion and political acuity to provide adaptive and persuasive communication that can connect with widely divergent perspectives while forwarding our core mission.

The Communications Associate reports to the Vice President of Philanthropy & Communications and works closely with the philanthropy team to ensure that communications activities are optimized for maximum impact for the organization. This position requires effective verbal and written communication skills, graphic design experience, project management experience, and the ability to communicate with people of different cultural and ethnic backgrounds. The work environment is deadline orientated, dynamic, fast-paced and one must be able to quickly adapt to a continually evolving landscape. This role requires a high level of detail, organization, proactive communication, and creativity.

Please submit 2-3 marketing/communications samples along with your cover letter and resume. Pdf documents preferred.

What you contribute to this role

• Responsibilities:

Communications Coordination

• Contribute to the creation and execution of a strategic communications plan (currently 2024-2026) in alignment with organizational strategic plan

• Manage communications calendar including, but not limited to, the production of digital, video, audio, and print content

• Coordinate media relations to raise awareness of and generate support for ETS's mission, including rapid communication, routing press inquiries, maintaining press kit, and storing media placements.

• Coordinate external trainings and presentations, working with subject matter experts to develop and deliver engaging and high-quality content to the community

• Establish a process for recruiting, preparing, and assessing staff for external communication; trainings, presentations, and media interviews

• Manage Community Engagement Kits (CEKs) at all sites, ensuring materials are up to date and adequately stocked, and processes are streamlined

• Manage a list of state and national conference opportunities and schedule of requests for presentations, including support with presentation development

• Organize site visits with external stakeholders; scheduling, planning, and supporting execution as needed

• Establish and manage systems for tracking external communications activities, such as events, expos, trainings, presentations, etc.

• Oversee content storage; photos, resources, stories, quotes, media placements, etc.

• Recruit and oversee communications intern(s)

• Provide communications consultation and material development to departmental teams for special projects and initiatives

• Provide communications and logistical support to special events as needed or requested

• Work with printers and vendors to order collateral and other materials

• Attend meetings and communicate action items and pertinent information to team-members as needed

Content Creation & Brand Compliance

• Produce communications that enhance community understanding and awareness of ETS, utilizing current messaging framework to effectively communicate ETS's mission, vision, and programs

• Develop social media strategy to increase engagement on social media platforms (Facebook, Instagram, LinkedIn, etc.) in order to garner support for the organization and the people we serve

• Produce content for social media, newsletters, blogs, website, etc.

• Create content for agency-wide initiatives, campaigns, and events

• Maintain the ETS website and online presence generally to include brand and logo support and enhancement, including interfacing with web developer

• Contribute to content for social media platforms (Facebook, Instagram, LinkedIn, etc.) to increase engagement

• Support the production of annual organization reports for external stakeholders and constituents

• Support training development as needed

• Monitor agency materials for accurate branding and work with staff to ensure brand guidelines are being followed

• Assist Vice President of Philanthropy & Communications, Communications Manager and other team members as needed

Note: New and/or different duties and responsibilities may be assigned to this job at any time.

Requirements

What you bring to this role

• Qualifications:

• Education and/or Relevant and Lived Experience (if applicable):

• Bachelor's degree in Business Administration, Communications, Public Relations, Social Services, or equivalent professional experience.

• Knowledge and Skills:

• At least 3 years of experience in a communications role (or equivalent), in a non-profit setting or otherwise.

• Graphic design experience, particularly in designing PowerPoint presentations, flyers, brochures, signage, invitations, social media, etc.

• Experience with Adobe design products, Canva, or equivalent.

• Demonstrated writing skills.

• Experience with traditional and social media.

• Experience in corporate and/or internal/external communications.

• An understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.

• Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.

• Strong interpersonal skills and verbal/ written communication skills.

• Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.

• Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.

• Flexible team player, with excellent attention to detail.

• Ability to maintain confidentiality and use discretion when handling highly sensitive information.

• Ability to set boundaries, resolve conflict and de-escalate issues.

• Computer literate, with basic knowledge of Microsoft Office Suite, as well as a high level of initiative in keeping current with technological change.

Additional Essential Information:

Physical Requirements:

• The employee is regularly required to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms and talk or hear; frequently required to stand, walk, and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl.

• The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, color, and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate.

Equipment Used:

• Computer, photocopier, fax machine, and phone.

Inclusivity and Reasonable Accommodation:

• Evergreen Treatment Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
• ETS will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship for ETS. We also seek to provide reasonable accommodation for the interview process.

Check Out ETS' Excellent Benefits

• Part of Your Total Rewards Package in this Role!

Key Benefits:

• Medical and Dental benefits, as well as voluntary Vision benefits.

• 403b Retirement Plan with employer match starting at 2% at 1 year, and Roth IRA.

• Basic Life/ADD/FSA tax saving accounts for health and dependent care.

• Employee Assistance Program (EAP), voluntary long-term disability coverage.

• Vacation (starting at 2 weeks/year at 6 months), Sick leave (24 days/year at 6 months).

• Mental health leave (12 days/year).

• Holidays (12 days/year) and one Floating Holiday per year.

Exceptional Perks:

• Wellness stipend ($50/month) to use for wellness benefits such as massage, fitness classes, gym membership, meditation, therapy, park passes, etc.

• Transportation stipend or pass and mileage and parking reimbursement when traveling for work.

• License renewal reimbursement and tuition/training assistance.

• Referral bonus ($100/$250) and sign-on bonuses for some positions at certain times.

• Longevity awards ($50 - $750 over milestone anniversaries, and for REACH programs).

• Discounts for Woodland Park Zoo, Verizon Wireless, and Corporate Shopping.

• Professional development: ETS is committed to supporting all staff in fulfilling their continuing education requirements and on their career paths so that ETS is a place to thrive long-term.

Explore Working at ETS and Apply for This Position!

• To learn more about ETS, visit our website at www.evergreentreatment.org.

• To apply for this position, click here. ETS HR staff will respond to your application soon.

• Evergreen Treatment Services acknowledges that we are on the traditional land of the first people of Seattle, the Duwamish People past and present and honor with gratitude the land itself and the Duwamish Tribe.

Salary Description

$70,000 - $78,000 per year